Gegham Gevorgyan, the chairman of the Competition Protection Commission, spoke at the session of the intergovernmental group of Consumer Protection Law and Policy of the United Nations Conference on Trade and Development (UNCTAD) in Geneva.
The President of MSU noted that key works are currently being carried out to take over the commission’s powers in order to create a more effective and comprehensive system for the protection of consumer interests in Armenia. In particular, the RA legislation is brought into line with the EU standards “Support for the monitoring, implementation and communication of the Comprehensive and Extended Partnership Agreement (CEPA)”. within the framework of the program.
In this context, he emphasized the cooperation of international partners, the United Nations Conference on Trade and Development (UNCTAD), the International Consumer Rights Protection and Law Enforcement Network (ICPEN), of which MSU became a partner last year, and the Organization for Economic Cooperation and Development (OECD). in order to develop legislative regulations in line with international best practices for consumer protection.
What are the main challenges Armenia faces in aligning its consumer protection laws with EU standards?
Interview: Advancing Consumer Protection in Armenia – Insights from Gegham Gevorgyan
In this engaging interview, we speak with Gegham Gevorgyan, the chairman of the Competition Protection Commission, about the ongoing reforms aimed at enhancing consumer protection in Armenia. This is based on his recent remarks at the UNCTAD session in Geneva.
Q: Gegham, thank you for joining us. You recently spoke at the UNCTAD session in Geneva about enhancing consumer protection in Armenia. Could you share the key objectives driving these reforms?
Gegham Gevorgyan: Thank you for having me. The primary objective of our reforms is to create a more effective and comprehensive system for protecting consumer interests in Armenia. We are realigning our national legislation with EU standards, specifically in accordance with the Comprehensive and Extended Partnership Agreement (CEPA). This is crucial for ensuring that our laws meet international best practices and protect consumer rights in a globalized economy.
Q: How is Armenia fostering international cooperation to achieve these objectives?
Gegham Gevorgyan: International cooperation is vital. We’re collaborating with organizations such as UNCTAD, the International Consumer Rights Protection and Law Enforcement Network (ICPEN), and the Organization for Economic Cooperation and Development (OECD). By partnering with these entities, we can leverage their expertise in developing legislative regulations that adhere to international norms, thus enhancing our framework for consumer protection.
Q: What specific initiatives are being implemented as part of this alignment with the EU standards?
Gegham Gevorgyan: One of the key initiatives is the revision of our current legal framework governing consumer rights. This includes ensuring better communication strategies for consumer education, improving monitoring mechanisms, and fortifying enforcement processes. These adjustments are designed to empower consumers and make them aware of their rights, ultimately fostering a more transparent market.
Q: In terms of practical advice, what can consumers in Armenia expect to see in the near future regarding their rights?
Gegham Gevorgyan: Consumers can expect significant improvements in transparency and access to information about their rights. Our reforms aim at implementing stronger regulations that ensure fair trade practices. Consumers should look out for new campaigns that will inform them of their rights and how to exercise them effectively. We’re also developing channels for consumers to report violations easily, ensuring prompt action can be taken.
Q: How do you believe these changes will impact the overall market in Armenia?
Gegham Gevorgyan: By enhancing consumer protection, we anticipate an increase in consumer confidence, which in turn should boost market participation. When consumers feel secure and informed about their rights, they are more likely to engage in market activities. This will foster a competitive environment where businesses are encouraged to uphold high standards, benefiting the entire economy.
Q: What message do you want to convey to both consumers and businesses regarding these reforms?
Gegham Gevorgyan: To consumers, I want to emphasize that these reforms are for their protection. Being informed about your rights is paramount. To businesses, I stress the importance of compliance with evolving consumer protection laws and the value of treating consumers fairly. Together, we can build a marketplace that prioritizes integrity and respect for consumer rights.
Q: Thank you, Gegham, for your insights. It’s clear that these developments are pivotal for the future of consumer protection in Armenia. We look forward to seeing the positive changes ahead.
Gegham Gevorgyan: Thank you for the opportunity to discuss these vital reforms. It’s an exciting time for consumer protection in Armenia, and I appreciate the support of all stakeholders in this journey.