High-Tech Firm Seeks Experienced Customer Operations Specialist for 6-Month Contract
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LHH Recruitment Solutions is partnering wiht a leading high-tech company in Mérignac to find a skilled professional for a six-month fixed-term contract, offering a dynamic work surroundings and teh opportunity to contribute to cutting-edge solutions.
LHH Recruitment Solutions, a specialist in the recruitment and evaluation of experts, executives, and managers, is actively sourcing candidates for a crucial role within a prominent player in the high-tech sector.The position, based in Mérignac, promises a stimulating work atmosphere fueled by constant innovation and a dedication to excellence.
Role Overview & Responsibilities
The prosperous candidate will be a key component of the client’s customer operations team, responsible for a broad range of tasks related to order processing, logistics, and customer support. Core responsibilities include providing extensive customer information regarding products,pricing,and order status. The role also demands the preparation of accurate quotes based on customer requests and the diligent processing of incoming orders.
Beyond order fulfillment, the position encompasses critically important logistical coordination. This includes placing orders with external suppliers for direct shipment, meticulously maintaining customer files to track order progress, and ensuring the accuracy of letter of credit requests. A crucial aspect of the role involves interfacing with customs representatives, preparing and transmitting necessary documentation for international shipments. Furthermore,the specialist will organize shipments with freight forwarders,verifying the completeness of all transport documents.
The role isn’t solely focused on proactive tasks; it also requires effective issue resolution.Candidates must be prepared to process complaints and returns within established timelines and actively participate in continuous enhancement actions within the department. the position necessitates versatility, with the expectation of providing replacement coverage for other team members as needed.
Candidate Profile & Essential Skills
The ideal candidate will possess a minimum of a BAC+2 level diploma and at least five years of professional experience in a similar customer operations or logistics role. A strong command of standard office tools and sales management software is essential. The ability to thrive in a dynamic and constantly evolving environment is paramount, alongside a demonstrated commitment to exceptional customer service and interpersonal relations.
Specifically, the client seeks an individual with highly developed organizational skills, capable of working both independently and collaboratively within a team. Excellent interaction skills, both with customers and colleagues, are vital, as is the ability to maintain rigor and attention to detail even under pressure. Crucially, the role requires mastery of written and oral English, alongside proficiency in ERP and Pack Office environments.
Benefits & Contract Details
This is a full-time, fixed-term contract commencing on September 15, 2025.The position offers the possibility of teleworking,providing a balance between professional responsibilities and personal life.
“We are committed to promoting diversity and equal opportunities,” stated a senior official at LHH Recruitment Solutions. “All request information is treated with the strictest confidentiality.”
LHH recruitment Solutions emphasizes its dedication to supporting professionals throughout their careers, aiming to build a “Beautiful Working World” by connecting talent with inspiring and harmonious work environments. The firm’s recruitment specialists provide guidance and advice to help candidates flourish and reach the next stage of their professional journey.
