Ameriabank was awarded 3 awards by the international prestigious magazine “Global Finance” within the framework of the “World’s Best Digital Bank” award ceremony, namely: “Best Innovation and Transformation in Armenia 2023”, “Best Online Product Offers in Armenia 2023”. and “The best in the field of consumer lending in Armenia in 2023”.
Winners were selected based on a number of criteria, such as the effectiveness of the strategy to attract and serve digital customers, the quantitative growth of digital customers, the variety of digital products offered, the improvement of the quality of customer service as a result of digital initiatives, the structure and functionality of the website/mobile application, as well as also the advantages and success of the implementation of the products offered online.
“Global Finance” magazine founder and editor-in-chief Joseph Giaraputo noted. “With the rapid development of artificial intelligence and machine learning, the standards for the best digital products are constantly changing. Global Finance’s “Best Digital Bank” awards are given to financial institutions that are pioneers in digitization.”
“Comprehensive and continuous transformation of business through the introduction of modern digital technologies is one of our strategic priorities. We started that way years ago, improving and developing our digital solutions and ecosystems with purposeful and consistent work. These awards are the international recognition and appreciation of our efforts aimed at providing the best digital experience for our customers,” said Ameriabank Retail Banking Director Arman Barseghyan.
2023 In the first semester of the bank.
98% of total transactions were carried out remotely and digitally,
82% of non-cash transactions were carried out without visiting a bank branch,
73% of account holders are online banking users,
Number of users of mobile and internet banking systems in 2022. increased by 24% compared to the end of the year,
in the total portfolio of consumer loans, loans provided online made up 76%,
33% of primary market mortgage loans were issued through digital channels,
70% of loans provided to small and medium enterprises with an annual turnover of up to 750 million AMD were provided through digital channels.
Note that Ameriabank currently offers around 45 online services.
About Ameriabank
Ameriabank is a leading financial and technological institution, one of the significant players in the RA economic sector, whose assets exceed AMD 1 trillion. Following the path of digitalization, the Bank has implemented a number of innovative programs and platforms and continues to improve them, forming a variety of people. needs-oriented, dynamically developing financial-technological environment.
Ameria was the first in Armenia to create ecosystems for SMEs and individuals, providing access to a number of banking and non-banking services on a one-stop basis: Estate.ameriabank.am, Automarket.ameriabank.am, Business.ameriabank.am.
Being customer-oriented, Ameria strives to provide a high quality of service by offering complete solutions to improve the quality of life in a trusted and secure financial technology environment.
Ameriabank is controlled by the RA Central Bank.