Assort Health Secures $76 Million to revolutionize Patient Experience wiht AI
San Francisco, CA – september 30, 2025 – Assort Health, a leading innovator in patient experience platforms, today announced the accomplished completion of a $76 million Series B funding round. The investment, led by Lightspeed Venture Partners, will fuel the company’s rapid growth and further solidify its position at the forefront of utilizing artificial intelligence (AI) to transform how patients navigate healthcare.
The financing round included participation from Felicis, First Round Capital, Chemistry, A*, Liquid2, and Quiet Capital, bringing Assort Health’s total funding to $102 million after a Series A round just four months prior. Lightspeed Venture Partners partner, Galym Imanbayev, will join the company’s board of directors, and Paul Ricci, the founding CEO of Nuance, will serve as a board advisor. These additions signal a strong vote of confidence in Assort Health’s vision and potential.
Jeffery Liu, co-CEO of Assort Health, added, “Launching our comprehensive platform, Assort OS, we are bringing customers an possibility to up-level operations and making it easier to get patients in the door.”
The company’s success is rooted in a culture of relentless execution and a commitment to both patient and customer satisfaction. Sources indicate that Assort Health’s engineering team operates at the 100th percentile of velocity, enabling rapid innovation and deployment of new features.
The appeal of Assort Health extends beyond its technological prowess. Apolo Ohno, eight-time Olympic champion and investor in the company, stated, “What drew me to Assort Health was the team’s relentless focus on the patient and their dedication to becoming 1% better each day. I am proud to be a part of Assort Health’s journey as they simplify the healthcare experience for patients and providers.”
healthcare providers are facing mounting pressures, including reduced reimbursements, rising costs, and a critical shortage of healthcare workers.together, front office teams are overwhelmed by high call volumes and complex administrative tasks. Assort Health’s technology offers a solution by automating routine interactions and freeing up staff to focus on more complex patient needs.
Dr. Titus Abraham, a physician at Annapolis internal Medicine, highlighted the benefits of the platform. “Getting the first impression right during a scheduling call is critical for a good patient experience,” he said. “Assort’s AI agent easily manages inbound calls and conducts patient outreach as needs change. The new OS platform has also simplified care navigation and internal operations to ensure consistent quality care. Today’s healthcare system is reactive, but with Assort, we can move towards a proactive patient centric system.”
Early results demonstrate the impact of Assort Health’s AI-powered solutions. Customers have reported an 89% reduction in patient call wait times and fewer delays in accessing care. The platform’s ability to integrate seamlessly with existing Electronic Health Record (EHR) and Practice Management (PM) systems sets it apart from traditional telemedicine platforms.
Galym Imanbayev, MD of Lightspeed Venture Partners, emphasized the transformative potential of Assort Health. “Patient engagement is the vital heartbeat of healthcare organizations both clinically and administratively. We are thrilled to back Assort Health as it leads the re-platforming of patient engagement into the AI-native era with superior experience for patients and unprecedented outcomes for the organizations that care for them.”
Assort health’s platform boasts impressive performance metrics,with hundreds of leading healthcare organizations achieving Patient Satisfaction (PSAT) scores above 94% and 98% resolution rates. The company’s innovative approach has also earned recognition, including a spot on the 2025 Forbes Cloud 100 list, alongside industry leaders like OpenAI and Anthropic.
To learn more about Assort Health and its mission to transform the patient experience, visit www.assorthealth.com.
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