2023-12-30 12:14:08
By Le Figaro with AFP
Published 1 hour ago, Updated 4 minutes ago
A Eurostar train at St Pancras International Station, London. William / stock.adobe.com
These cancellations, which occur during one of the busiest weekends of the year, will strand thousands of passengers.
Mayhem on Eurostar lines on the eve of the New Year holidays. At least 14 trains were canceled on Saturday morning due to a track closure near London, the company announced. “Due to an infrastructure problem on the high speed line near London, we are forced to cancel some trains to or from London», wrote Eurostar on his website.
Several “options» are also available to travelers affected by these cancellations, specifies the railway company. The latter can either “exchange their ticket free of charge to travel on another date or time, in the same travel class“, either “cancel their reservation and request an e-voucher”, usable for one year, or “cancel their reservation and request a refund».
Traffic interrupted at least until the end of the day
These cancellations, which occur during one of the busiest weekends of the year, will strand thousands of passengers. According to the British agency PA, trains were canceled due to flooding of a tunnel in the south of England. According to PA, they were canceled “until the end of the day» while heavy rain is expected.
On December 21, in the middle of the holiday departure period, Eurostar passengers had already been faced with numerous train cancellations due to a surprise strike which paralyzed the Channel Tunnel.
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