“Changing camp discomfort”: in Villeneuve-la-Garenne, Carrefour welcomes all disabilities

2023-12-19 16:30:22

“I need someone to help me carry my groceries for my retirement party. You can imagine that it won’t be water,” jokes Florence, 63 years old. This future retiree was redirected by the reception of the Carrefour de Villeneuve-la-Garenne to a newly installed desk at the entrance to the hypermarket. The customer thus benefits from the handi-accessible device, a first in France for the brand.

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Behind the desk stands Marion, responsible for welcoming people with disabilities. At Florence’s request, the young employee of the brand calls one of her colleagues, who appears a few seconds later, and will remain alongside her customer throughout her entire shopping trip.