2023-10-05 15:49:14
The start-up specializing in telecommunications services is expanding its commercial offering to SMEs using artificial intelligence.
Entrepreneurs repeat this mantra regularly. It is in times of crisis that the best opportunities manifest themselves. While funding has dried up since the start of 2023, many see artificial intelligence (AI) as the catalyst for a new growth cycle. This is also the opinion of Olivier Pailhes, boss of Aircall, a start-up which offers telephony services to small and medium-sized businesses in the cloud. It announced this Thursday that it was heading towards AI to expand its range of services.
Historically, the unicorn is given as “mission” to “democratize the power of the centers of’calls for SMEs with a very easy-to-use solution »in the words of his boss Olivier Pailhes at Figaro. In other words, beyond the simple management of calls for SMEs and VSEs, the start-up offers numerous services aimed at integrating with other software, notably customer relationship management solutions, statistical analysis of …
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