Drop Store Closing: Corsair to Discontinue Site & Shift Products

by priyanka.patel tech editor

For years, Drop—formerly known as Massdrop—was a unique online destination. It wasn’t just a store; it was a community where enthusiasts of mechanical keyboards, audiophile equipment, and bespoke accessories could discover, design, and purchase hard-to-find gear. But that era is coming to a close. Corsair, the gaming hardware giant that acquired Drop in July 2023, is halting all sales on the Drop website after March 25th at 11:59 PM PT. The move signals a significant shift in strategy for both companies and leaves the future of several popular product lines uncertain.

The end of Drop’s retail operations doesn’t mean the brand is disappearing entirely. Corsair intends to integrate select Drop products into its own website, whereas others will be sold through established retailers like Amazon and Best Buy. Yet, many of the unique, community-driven collaborations that defined Drop—particularly in the realm of hardware—are slated to be discontinued, a change that’s already prompting concern among its loyal user base. This transition impacts not only current shoppers but similarly those with existing preorders and Drop Rewards points, which must be redeemed before the March 25th deadline.

What’s Happening to Drop’s Products?

Corsair’s marketing manager, Andrew Williams, confirmed to The Verge that the company is carefully curating which Drop products will continue under the Corsair banner. “Several products featured on Drop will be integrated into Corsair’s site for purchase,” Williams said. The focus appears to be on items that align with Corsair’s existing product lines and have demonstrated strong sales performance. However, a significant number of Drop’s offerings, especially those born from collaborations with other companies, are being sunsetted. This includes many of the highly sought-after keyboard collaborations and audiophile gear.

The fate of Drop’s collaborations with brands like Sennheiser and Koss is particularly unclear. While Williams didn’t offer specific details, he indicated that “almost all, if not all, of those will end up not being moved over,” citing Corsair’s own line of headsets and audio products. He did add that “the main ones that are sell well and do well, we’re going to continue on Corsair,” suggesting a data-driven approach to product selection. For enthusiasts who’ve come to rely on Drop for these unique collaborations, the news is likely disappointing.

No Layoffs, But a Shift in Focus

Despite the winding down of the Drop website, Corsair maintains that there will be no layoffs as a result of the decision. According to Williams, the Drop team was already integrated into Corsair following the acquisition. This suggests that the company intends to leverage the expertise of the Drop team to enhance its own product development and marketing efforts. Existing orders, including preorders, will be fulfilled as planned, and Corsair has committed to honoring existing warranties on Drop products, providing some reassurance to customers.

The story of Drop is a fascinating one. Founded in 2011, the company built a thriving community by tapping into the power of collective buying and customization. Drop leveraged the insights of its members to develop over 120 different keycap sets, catering to the growing demand for personalized mechanical keyboards. The company also expanded into “Battlestation” products, offering a wider range of designer accessories for workspaces. This community-driven approach was a key differentiator for Drop, and its loss is a significant blow to many enthusiasts.

What Does This Mean for the Mechanical Keyboard Community?

The mechanical keyboard community, in particular, has been heavily impacted by this news. Drop was a central hub for finding unique keycaps, switches, and complete keyboard kits. While Corsair plans to continue offering some keyboard-related products, the breadth and depth of Drop’s selection are unlikely to be replicated. Many fear that the end of Drop’s direct sales will lead to increased prices and reduced availability of specialized components. The future of group buys, a common practice within the community facilitated by Drop, is also uncertain.

The acquisition of Drop by Corsair initially sparked optimism among some enthusiasts, who hoped that Corsair’s resources and global reach would help to expand the Drop brand. However, this latest development suggests a more conservative approach, with Corsair prioritizing products that align with its existing business strategy. The move highlights the challenges of integrating a community-driven brand into a larger corporate structure.

Looking Ahead

After March 31st, the Drop website will remain accessible for a limited time, allowing users to view their order history. However, all retail functionality will be fully transitioned to Corsair. Customers are encouraged to redeem any outstanding Drop Rewards points before the March 25th deadline. The long-term impact of this change remains to be seen, but it’s clear that the landscape for mechanical keyboard and audiophile enthusiasts is shifting. Corsair has not yet announced a specific timeline for the full integration of Drop products onto its website, but further updates will likely be provided in the coming weeks. For the latest information, customers are advised to monitor the official Corsair website.

The closure of Drop’s retail operations marks the end of an era for a unique and influential online community. While Corsair intends to carry on some aspects of the Drop brand, the loss of its direct sales platform and collaborative spirit will undoubtedly be felt by enthusiasts for years to come. What are your thoughts on this change? Share your comments below.

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