SAN FRANCISCO, January 27, 2024 — If your Gmail inbox feels…off today, you’re definitely not alone. Users are reporting widespread issues with Google’s email service, ranging from misplaced messages to a surge in spam.
Gmail Glitches: What’s Happening With Your Inbox?
Many Gmail users are experiencing miscategorized emails and increased spam, prompting Google to acknowledge the problem.
- The problems began around 5 a.m. Pacific Time on Saturday, January 27, 2024.
- Users are seeing emails incorrectly sorted into the Primary inbox that should be in Promotions, Social, or Updates.
- Google has confirmed it is “actively working to resolve the issue.”
The official status dashboard for Google Workspace indicates the issues started around 5 a.m. Pacific on Saturday morning, with users experiencing both “misclassification of emails in their inbox and additional spam warnings.” For some, this meant legitimate emails were landing in the spam folder, while promotional emails flooded the Primary inbox.
Is Gmail’s spam filter broken? Many users are asking that very question. Reports on social media platforms show frustration with the current state of affairs. One user on X stated, “all the spam is going directly to my inbox,” while another on Bsky.app complained that Gmail’s filters seem “suddenly completely busted.”
Google acknowledged the problem, stating, “We are actively working to resolve the issue.” The company also advised users to “follow standard best practices when engaging with messages from unknown senders.”
Quick fact: Google’s Workspace status dashboards provide real-time updates on service disruptions. You can check the current status here.
The extent of the disruption and the root cause remain unclear, but Google appears to be prioritizing a fix. Users are encouraged to remain vigilant about suspicious emails during this time.
