How to request my money from Ticketmaster due to Profeco demand? Step by step to get paid

2024-04-27 06:29:58

¿How to ask for my money Ticketmaster by Profeco lawsuit? We give you the Step by Step to get paid.

The Federal Consumer Prosecutor’s Office (Profeco) announced that it put an end to a Collective Action lawsuit unprecedented against Ticketmaster.

This action by Profeco benefits about 500 consumers.

It should be noted that the lawsuit was approved by the Ninth District Judge in Civil Matters of Mexico City, Guillermo Osorio Campos, who approved it last Tuesday, April 23.

Ticketmaster (eyes)

Profeco’s lawsuit against Ticketmaster benefits consumers with more than 3.4 million pesos

According to Profeco, the demand against Ticketmaster was filed by 434 consumers who demanded unilateral cancellation of the purchase of tickets for events of:

• Entertainment
• Artistic
• Cultural
• Sports

Therefore, people will be compensated with a total amount that together reaches more than 3.4 million pesos.

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A portion of the consumers who confirmed they were affected by Ticketmaster obtained a refund of the ticket, service charges and a 20% bonus.

Another group of consumers, whose events were affected by Covid-19, only had their ticket refunded.

Likewise, Profeco pointed out that Ticketmaster implemented its App Ticketmaster MX to facilitate the purchase of tickets and avoid duplication or resale.

Concert (Unsplash)

Step by step to request my money from Ticketmaster due to Profeco’s demand

Next, we give you the Step by Step to ask the Ticketmaster qI paid you your money for Profeco lawsuit. The only thing you have to do is:

1. Having been affected by unilateral cancellation of Ticketmaster tickets from January 1, 2020 to December 31, 2023 and that these have not been refunded
2. Exhibit the documents that prove the impact of Ticketmaster
3. Request to join the benefits of the Profeco agreement within the period from April 24 to April 24, 2025, by entering https://acolectivas.profeco.gob.mx

In case of doubts about payment to consumers For Profeco’s demand to Ticketmaster, you can send an email to [e-mail]

Or, call the number 55 5625 6700 extensions 11122, 11121, 11292, 11357 and 11176 from Monday to Friday from 9:00 a.m. to 6:00 p.m.

Ticketmaster (Ocesa / Ticketmaster)

2024-04-27 06:29:58