2024-04-06 08:37:43
Smartphone theft is a common thing, but smartphone theft not only causes financial loss to you, but the thief also gets access to your private photos and online payment details. In such a situation, if a smartphone is stolen, a complaint should be lodged on the CEIR portal working under the Department of Telecommunications of the Government of India, so that the lost phone can be recovered.
What is CEIR Portal?
CEIR portal allows users to report lost or stolen electronic devices like smartphones to their local police station by IMEI number.
CEIR portal provides the facility to block lost or stolen phones. It also offers many types of services. Users can not only block a stolen or lost mobile but also recover it.
1. Report a stolen or lost phone
- CEIR service is available throughout the country. Mobile number and IMEI number will be required to report theft.
- After this you will have to lodge a complaint in the nearest police station.
- To block the phone, smartphone details along with a digital copy of the police complaint will be required. Once blocked on the CEIR website, the device will be added to the central database.
- After this the stolen phone will not be able to be used.
2. Unblock the found mobile
- If a stolen or lost mobile is recovered, it can be unblocked from the CEIR portal. To unblock, ID and mobile number have to be entered.
- Lost or stolen phones can be recovered through the CEIR portal. You just have to register the IMEI number of the device on the portal and enter the required information. This prevents re-use along with reporting and tracking of the device.