InterSystems HealthShare AI: Faster Data & Better Clinical Engagement

by Grace Chen

AI-Powered Assistant Streamlines Patient Data Access for Clinicians

InterSystems’ new HealthShare AI Assistant promises to deliver faster, more secure access to unified patient data, potentially revolutionizing clinical workflows and improving patient care.

The healthcare industry is increasingly turning to artificial intelligence to address challenges surrounding data overload and administrative burden. InterSystems, a global leader in data technology supporting over 1 billion health records, announced the immediate availability of its HealthShare AI Assistant, a generative AI tool designed to empower clinicians, case managers, and administrators with more intuitive access to critical patient information.

Revolutionizing Data Access with Conversational AI

Built upon the established foundation of InterSystems HealthShare Unified Care Record (UCR), the HealthShare AI Assistant introduces a groundbreaking conversational interface. This allows users to securely query, summarize, and navigate complex patient histories using natural language prompts – essentially, asking questions in plain English. The AI Assistant doesn’t just search; it intelligently analyzes data from thousands of diverse clinical sources, leveraging generative AI to present relevant insights in a format familiar to healthcare professionals.

“AI in healthcare must be grounded in trust, interoperability and reliable data,” a senior official stated. “With HealthShare AI Assistant, we’re giving healthcare professionals a faster and safer way to access the information they need, right from within their existing workflows. It’s about reducing cognitive burden, improving efficiency, and letting clinicians focus on caring for patients.”

Key Capabilities of the HealthShare AI Assistant

The new tool boasts a range of features designed to seamlessly integrate into existing clinical practices:

  • Conversational Chat Interface: Enables users to ask clinical questions or request patient summaries in everyday language, delivering concise and contextually relevant insights.
  • Pre-Built and Custom Prompts: Offers clinically vetted starter prompts, while also allowing organizations to create tailored configurations based on specific roles and needs.
  • Source Traceability: Crucially, the AI Assistant links every generated response back to its original, verified data source, fostering transparency and building clinical confidence.
  • Seamless Integration: The assistant operates directly within the HealthShare Clinical Viewer and Navigation Application, minimizing disruption to established workflows.
  • Comprehensive Governance: Configurable data profiles, role-based access controls, and full audit tracking ensure responsible and secure AI utilization.

Demonstrated Efficiency Gains in Pilot Programs

Early results from pilot programs indicate significant improvements in both efficiency and user satisfaction. A usability study conducted with Healthix, a major public health information exchange serving over 21 million patients across 9,000+ facilities in the United States, demonstrated quantifiable improvements in clinician workflow. The AI Assistant demonstrably reduced the time spent reviewing patient records and highlighted actionable insights that might otherwise have been missed.

“Collecting information from 9,000+ facilities for over 21 million patients comes with an abundance of data,” explained Todd Rogow, CEO at Healthix. “With HealthShare AI Assistant, our clinician users now have a tool to get an instant, clinically validated summary drawn from years of records, delivering a holistic view of a patient’s medical history at time of care.”

Expanding Interoperability and Connected Care

The HealthShare AI Assistant is an extension of the broader InterSystems HealthShare suite, which currently supports data interoperability and connected care initiatives in over 80 countries. The company believes this new AI capability represents a significant step forward in harnessing the power of data to improve healthcare outcomes.

For more information about the HealthShare AI Assistant, visit www.InterSystems.com/HealthShare.

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