Kerala Train Travel: Passengers Face Hefty fines for Unrecognized Superfast Train Surcharges
Table of Contents
Passengers traveling by train in Kerala are facing unexpectedly high fines – up to ₹265 – due to confusion surrounding recently upgraded superfast trains and the requirement for supplementary tickets. The issue stems from a lack of clear communication as more trains transition to superfast status, leaving travelers unaware of the additional fare and potential penalties.
A significant problem arises from the transition to digital ticketing.Previously, railway staff at ticket counters would routinely inform passengers if their train required a superfast surcharge. With the rise of mobile ticketing apps like UTS and RailOne, this crucial warning is often absent.
The Rising Cost of Oversight
The financial implications of overlooking the superfast surcharge are ample. While the surcharge itself is only ₹15, failing to purchase it can result in a minimum fine of ₹250, in addition to the original ticket cost. As one railway official stated, “Passengers who forget this small ticket can face a surprisingly large financial burden.” This discrepancy has led to frustration and calls for greater clarity from railway authorities.
Lingering Confusion Over Train Classifications
Adding to the problem, some trains continue to be referred to by their older designations, creating further confusion. Such as, despite being reclassified as a superfast service, the Chennai train is still commonly referred to by its previous name, leading passengers to believe it doesn’t require the surcharge. The Sabari Express has also recently been upgraded to superfast status, a change that may not be widely known.
Utilizing Mobile Apps for Accurate Information
Fortunately, railway officials offer a solution: passengers can verify a train’s classification using the RailOne and UTS mobile apps. By navigating to the ‘Type of Train’ tab, travelers can confirm whether a superfast surcharge is required before boarding.
Notably, ticketing via mobile apps is permitted within station premises for superfast tickets, a restriction that doesn’t apply to other ticket types. Passengers who have already purchased express tickets through mobile apps can also conveniently purchase the ₹15 superfast ticket at the station counter.
Proactive Measures to Avoid Penalties
To avoid unexpected fines, passengers in Kerala are strongly advised to proactively check the train’s classification using the official mobile apps or inquire at the station counter before commencing their journey. This simple step can save travelers hundreds of rupees and ensure a smoother travel experience.
.
Why is this happening? A growing number of trains in Kerala are being reclassified as “superfast” services. This designation requires an additional ₹15 surcharge ticket. Though, the railway hasn’t effectively communicated these changes to passengers.
Who is affected? All passengers traveling by train in Kerala are perhaps affected, particularly those who purchase tickets through mobile apps where the surcharge isn’t automatically applied or clearly indicated.
What is the penalty? Passengers traveling on a superfast train without the ₹15 surcharge ticket face a minimum fine of ₹250, in addition to the cost of the original ticket, totaling a potential penalty of ₹265.
How did it end? Railway officials are urging passengers to utilize the RailOne and UTS mobile apps to verify train classifications before travel. Thay also permit the purchase of superfast tickets via mobile apps within station premises and at station counters for those who already have express tickets. The situation remains ongoing, with the onus on passengers to proactively check their train’s status to avoid fines.
