The center indicated that it receives psychological counseling through the psychological counseling call center of all kinds from nine in the morning until three in the afternoon, seven days a week, except for Friday and Saturday, through the number (920033360) and from all regions of the Kingdom and for all segments of society, while all consultations are received at any time from Through the application of Qarbeon, whether text or voice, where a team of psychological specialists who have been trained to deal with psychological counseling with experience and high efficiency and in complete confidentiality provide consultations.
The supervisor of the specialized call center, Sondos Al-Subaie, explained that the consultations that were received during the last period related to several psychological disorders, including: fear, anxiety, stress, and depression, in addition to other psychological problems, seeking through this step to facilitate access to psychological consultations and mitigate their effects. society, especially regarding the coronavirus.
The Mental Health Promotion Contact Center and Gareebeen App are two models of qualitative institutional work aimed at serving the community and raising psychological awareness about mental disorders and the mechanism for dealing with them with high efficiency.