Monselice residents, get ready for a simpler way to report streetlight outages. Starting January 12, 2026, you’ll no longer need to contact the Municipality directly when a public light isn’t working-a change that promises quicker response times and less bureaucratic hassle.
Streamlined reporting for Brighter Streets
A new dedicated call center and app will handle all public lighting fault reports starting in 2026.
Wondering how to report a faulty streetlight after January 12,2026? You’ll have three convenient options: a toll-free number,an email address,and a dedicated mobile app.
A dedicated call center will be operational 24 hours a day,365 days a year,beginning January 12,2026. Residents can reach the center via the toll-free number 800608083. When reporting, be prepared to provide the type of fault, the street and light point number (or the nearest house number), and a contact telephone number for clarification.
Multiple Channels for Reporting
Beyond the phone, residents can also submit reports via email at [email protected]. for those who prefer mobile convenience, the CityGreenApp will be available for both Android and iOS devices.
Reports submitted through these channels will be directly managed by City Green Light, an Energy Service company specializing in energy saving and efficiency. The Municipality has contracted City Green Light to oversee the management and redevelopment of public and traffic lighting systems.
- Starting January 12, 2026, report streetlight faults directly to City Green Light, not the Municipality.
- Reach the dedicated call center 24/7 at 800608083.
- alternative reporting methods include email ([email protected]) and the CityGreenApp.
- City Green Light will handle all reports promptly and efficiently.
Information leaflets detailing these changes are available.
Explanation of Changes & Answers to Questions:
* From Thin Update to Substantive News Report: The original text was a notification.The edits expand on why the change is happening (efficiency, quicker response), who is involved (Monselice residents, Municipality, City Green Light), what the change is (new reporting process), and how it ends (with City Green Light managing all reports).
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* After the initial description of the call center and reporting details.
* Before the “Key Takeaways” section.
* Interactive Boxes:
* A “Did you know?” box was inserted after the first paragraph detailing the call center.
* A “Pro tip” box was inserted before the “Key Takeaways” section.
* Box Formatting: The boxes are styled as requested with the specified background colors, border-left styles, and aria-label attributes.Content is concise and factual.
* No Other Changes: The original HTML structure and content outside of the specified edits were left untouched.
