Infosys, a global leader in digital services and consulting, is seeking a Practice Engagement Manager/Sales Director to lead its Quality Engineering practice in London. The role focuses on expanding the firm’s footprint within the insurance domain, a key sector for the company’s growth strategy. This position requires a seasoned professional capable of building client relationships, driving revenue, and ensuring successful project delivery.
The demand for robust quality engineering services is growing as businesses across industries, particularly in the financial sector, prioritize digital transformation and risk mitigation. Infosys, which serves clients in over 50 countries, aims to capitalize on this trend by strengthening its capabilities in testing and quality assurance. The company currently employs approximately 300,000 innovators worldwide, according to its website Infosys.
The Practice Engagement Manager will be responsible for all client interactions within their assigned scope, developing and executing a strategic account plan specifically tailored to the insurance industry. This includes identifying new business opportunities, managing the entire sales cycle – from initial contact to contract closure – and fostering long-term client relationships. The target revenue portfolio for this role is up to $20 million, demonstrating the significant growth potential within the London market.
Expanding Quality Engineering in the UK Insurance Market
The role is centered around maximizing the impact of Infosys’ Quality Engineering service line within the UK insurance sector. This involves close collaboration with regional sales and account teams, conducting thorough competitor analysis, and crafting compelling proposals that address client needs. A key aspect of the position is client delivery assurance, working alongside Delivery Managers to ensure projects are completed successfully and meet the highest quality standards.
The successful candidate will be expected to navigate complex projects involving multiple delivery managers and competency units, balancing competing priorities to deliver optimal results for clients. They will also be responsible for identifying and leveraging go-to-market solutions sponsored by the business unit, and collaborating with Solutions Leaders to develop customized pitches for target accounts. Account planning and governance are central to the role, encompassing all aspects of client management – from initial planning to ongoing delivery and performance management.
Key Responsibilities and Qualifications
The Practice Engagement Manager’s duties are extensive, requiring a versatile skillset. Responsibilities include conducting research, creating proposals, validating estimates, delivering presentations, and negotiating contracts. They will also play a crucial role in building alliances with relevant product vendors and providing input into future strategic partnerships. The position demands a proactive approach to problem-solving, with the ability to address people and infrastructure-related issues that may impact project delivery.
To be considered for this role, candidates must possess a bachelor’s degree or its equivalent from an accredited institution. Strong sales, relationship management, and account management experience are essential, along with proven experience in delivering quality engineering and testing services to insurance customers. Experience with Test Maturity Assessment, Solution Definition, and executing transformation initiatives is highly valued. Infosys is also looking for candidates with a track record of interacting with C-level executives and experience with global delivery models.
Essential Skills and Experience
- Bachelor’s degree or equivalent
- Strong sales/relationship management experience
- Experience in quality engineering for insurance
- Experience in Test Maturity Assessment and Solution Definition
- Track record of CXO-level engagement
- Global Delivery Model experience (desirable)
- Experience managing multi-location teams (desirable)
- Proposal creation and presentation skills
- Strong leadership and communication skills
Commitment to Diversity and Inclusion
Infosys emphasizes its commitment to diversity and inclusion, stating it provides equal employment opportunities to all applicants and employees regardless of race, color, sex, gender identity, sexual orientation, religion, national origin, pregnancy, or disability. This commitment is reflected in the company’s global workforce and its efforts to create a welcoming and inclusive environment for all.
The position requires travel and the ability to work at a computer for extended periods. Candidates should be comfortable communicating via telephone, email, and in-person meetings. Infosys currently has 134 open positions in the London area, including roles in data analysis, HR, and business development, according to LinkedIn.
Infosys will continue to invest in its Quality Engineering practice, seeking to deliver innovative solutions to its clients in the insurance sector, and beyond. The company’s next earnings call is scheduled for April 11, 2024, where further details on its strategic priorities and financial performance will be discussed. Interested candidates are encouraged to apply through the Infosys careers portal.
What are your thoughts on the growing demand for quality engineering in the financial services industry? Share your insights in the comments below.
