“If really dazn will opt for a unilateral modification of the subscription conditions, we will start protest initiatives throughout Italy, and we evaluate the possibility of a collective campaign of cancellation of season tickets by fans, for breach by the company. “This was announced to time.news by the president of the Codacons Carlo Rienzi, who in the aftermath of the discretion – not yet officially confirmed – that Dazn intends to unilaterally modify the contract conditions signed with users by blocking the possibility of ‘dual users’, is on a war footing.
“We presented today the complaint to Agcom and Antitrust aimed at requesting the opening of an investigation against Dazn – says Rienzi – to ascertain whether any stop to multi-purpose subscriptions could violate the contractual rules and the Consumer Code, with consequent infringement of consumers’ rights “. If the indiscretion published yesterday in the press is confirmed, the Codacons writes in the complaint time.news has seen, the behavior put in place by the platform “it would suggest that the issuer has engaged in an unfair commercial practice towards numerous users / users who own the subscription, going so far as to unilaterally modify the upstream contract signed, precisely because of that clause which appeared to be – in the opinion of the users – economically advantageous and which could allow a division of the monthly payment fee or with a family member or with a friend “.
Such conduct “would turn out to be detrimental to the rights and interests of users / consumers arriving to put in place a real unfair commercial practice where this is to be understood as any action, omission, conduct, declaration or commercial communication, including advertising disseminated by any means (including direct marketing and product packaging) and the marketing, which a professional carries out in relation to the promotion, sale or supply of goods or services to consumers (articles 21 – 23 of the Consumer Code) “, writes the association.
The Codacons therefore asks to “initiate a careful monitoring against the streaming broadcaster Dazn, ensuring that it does not unilaterally modify the contractual conditions, thus effectively blocking access to content from two devices at the same time to the detriment of all users / users of the service who they signed this type of contact precisely on the basis of this condition “.