2023-05-03 07:21:22
Careful. Internet and credit card scams have increased since the start of the pandemic.
In a study of world Bank it was revealed that 42% of adults in Latin America use digital payments in stores, and 11% have adapted to this type of transaction since the start of the COVID-19 pandemic.
And with this also increased the crimes and scams hereby.
victims
Three months have passed since Andrés, a protected name, has sought by all means to make the claim for a purchase made with your credit card without your authorization.
He remembers that a notification came to his phone that he had paid $1,330 in vitamin supplements used by people who go to the gym.
“I received the message at night and I called customer service and they told me that the purchase was made correctly and although I asked that they cancel it, they told me that there was nothing I could do and that I should do the procedures for the claim and activate the insurance“Andres said.
This is not the only case, since Julia G., 39, says that she does purchases with your credit cardbut it has never been exceeded, however, at the end of February a email in which they informed him that his purchase of 5 thousand 800 dollars had been made correctly.
TOME NOTA Alrededor del 60% de los fraudes de tarjeta de crédito son nuevos fraudes en la cuenta.
“I never made that purchaseI have gone to the main office of the bank in Quito but they tell me that everything is legal, that’s why I hired a lawyer to see if we can solve this problem, because it is not fair that the bank is allowed to make such a large purchase without requesting an extra authorization or something like that, “commented the person affected.
He adds that although he already asked the bank for the insurance realization, He still hasn’t received a positive response. In addition, he mentions that dismissing his two Credit cards it has been much more difficult than obtaining them. “To me, who was the cardholder, they made me a mess to be able to cancel the cards, but for such a large purchase they did not make any problems,” the victim concluded.
EL DATO En Latinoamérica el mercado de compras en línea alcanzó un volumen anual de 324 mil millones de dólares, según datos de la desarrolladora de software Inform.
To do
Police Major Freddy Sarzosa, former head of the National Directorate of Cybercrimes of the National Police and current head of the National Directorate for the Investigation of Crimes Against Life, Violent Deaths, Disappearances, Kidnapping and Extortion (Dinased), mentions that non-consensual access to computer systems is typified in article 234 of the Comprehensive Organic Criminal Code (COIP), so those affected can make their complaints Prosecutor’s Office.
The authority is emphatic in mentioning that These types of crimes should be reported.because the people who commit them must be stopped and thus prevent more citizens from being affected.
For the lawyer Luciana Acosta, the recommendation of the Police officer should be taken as an obligation, since that is the way in which people can get justice for the scam that occurred.
Both point out that the victims They can request the refund of the money through insurance with which the banking entities have, but for this they should file a complaint.
“The population should know that by refusing to file complaints, not only is it still affected by the scam damagebut puts obstacles to the Police and Prosecutor’s Office so that they can carry out the pertinent investigations that allow the disarming of criminal networks that are dedicated to cyber fraud or through credit cards”, added the lawyer.
Finally, Acosta mentioned that much of the information scammers get is through the social networks for what he recommended Don’t accept friend requests from someone you don’t know or click on a publication where personal information is requested through a link. (NVP)
How to prevent credit card scams
- Do not take photos of the front and back of the card.
- Do not share the security code.
- Enter secure and trusted pages
- Activate the purchase alert for immediate notification on your cell phone.
- Check your credit report frequently.
- Do not give cards to other people for any reason.
- Do not lose sight of the cards when carrying out any type of transaction and always verify the documents at the end of the transaction.
- Immediately block the card in case of loss or theft.
#Scams #credit #cards #prevent #Diario #Hora