Nova Credit is actively seeking a Senior Technical Account Manager to join its Go-To-Market team, focusing on the property management sector. This role represents a significant opportunity for a technically adept professional to shape the success of Nova Credit’s platform with key partners, driving adoption and expansion within a rapidly evolving fintech landscape. The company, recently recognized by both Forbes’ Fintech 50 in 2025 and Built In’s Best Places to Work, 2025, is transforming how credit decisions are made by leveraging alternative data sources and a commitment to responsible lending practices.
The demand for more inclusive and accurate credit assessment tools is growing, particularly within the property management industry. Traditional credit scoring often overlooks the financial profiles of gig workers, young professionals, and newcomers to the country, leading to qualified applicants being denied housing. Nova Credit addresses this challenge by providing access to consumer-permissioned financial data, including bank transaction data and cash flow underwriting through its Cash Atlas™ product. This allows property managers to gain a more comprehensive understanding of an applicant’s ability to pay rent, potentially unlocking access to housing for a wider range of individuals.
The Senior Technical Account Manager position is central to this mission. The role isn’t simply about troubleshooting technical issues; it’s about building lasting relationships with engineering leads, technical architects, and product teams at Nova Credit’s partner organizations. The ideal candidate will act as a trusted advisor, translating business needs into technical solutions and ensuring seamless integration of Nova Credit’s platform. This is a hybrid role, requiring three days a week in the office in the New York City Metropolitan area, reporting to the Director of Solutions.
Understanding the Role and Initial Responsibilities
The Sr. TAM will be responsible for the long-term technical success of Nova Credit’s property management partners. This involves owning the technical relationship, driving product launches, managing implementations, and proactively addressing technical challenges. Within the first month, the focus will be on gaining a deep understanding of Nova Credit’s platform, the property management go-to-market strategy, and building relationships with key stakeholders at assigned accounts. This initial phase is crucial for establishing a foundation of knowledge and rapport.
The role requires a strong understanding of APIs, system integrations, and web architectures, as well as hands-on experience with tools like SQL, Datadog, and Grafana. The Sr. TAM will partner closely with Account Managers to drive customer success and revenue growth, supporting cross-sell opportunities and expanding Nova Credit’s footprint within existing accounts. The position demands a proactive approach to identifying and resolving technical bottlenecks before they escalate, ensuring a smooth and reliable experience for partners.
Long-Term Impact and Skillset Requirements
Within the first year, the Sr. Technical Account Manager is expected to become the recognized technical authority for property management accounts, both internally and externally. This involves contributing to the definition of the TAM function at Nova Credit, including developing playbooks, health metrics, and engagement models. A key aspect of the role is translating customer feedback into actionable insights for the Product and Engineering teams, influencing the roadmap and ensuring Nova Credit’s platform continues to meet the evolving needs of its partners.
To succeed in this role, candidates should possess at least seven years of experience in customer-facing technical roles, such as Technical Account Management, Solutions Architecture, or Solutions Engineering, ideally within the fintech, proptech, or B2B SaaS sectors. Strong project management skills are essential, with a proven track record of leading complex implementations from scoping through launch. Demonstrated ability to tie technical solutions to business objectives and influence technical decision-makers at all levels, including the C-suite, is also critical. Above all, Nova Credit seeks individuals with intellectual curiosity, a strong ownership mentality, and a proactive approach to problem-solving.
Compensation and Company Culture
The compensation range for this position is $152,800 to $210,100 per year, representing On-Target Earnings (OTE) which includes a combination of base salary, incentive compensation, and potential commission. Nova Credit emphasizes a comprehensive benefits package for U.S.-based employees, including medical, dental, and vision insurance, a 401k plan, parental abandon, sick time off, and paid time off for vacation.
Nova Credit fosters a diverse and inclusive work environment, welcoming applicants from all backgrounds. The company is committed to equal opportunity employment and does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Looking Ahead
Nova Credit continues to expand its reach and impact within the financial services industry, driven by its innovative approach to credit assessment and its commitment to responsible lending. The company’s platform is used by leading organizations like HSBC, RBC, SoFi, Scotiabank, AppFolio, and Yardi, demonstrating its growing influence and credibility. As Nova Credit continues to grow, the Sr. Technical Account Manager role will be instrumental in ensuring the success of its property management partners and driving the adoption of its cutting-edge solutions. The next step for interested candidates is to apply through Nova Credit’s careers page, with the expectation of contributing to a future where access to credit is more equitable and inclusive.
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