Strollers never delivered and unreachable customer service: parents accuse Natal Market of fraud

Looking back, Boris and Mathilde say to themselves that they should have been wary. At the end of October, to prepare for the birth of their daughter in February, the couple of thirty-year-old Parisians pushed the door of a Natal Market shop, Porte des Lilas, in search of a stroller. The saleswoman had warned them: the model they wanted, the very fashionable Yoyo stroller at 1078 euros with accessories, would not be delivered for another month. “When we placed an order, a gentleman came into the shop and shouted don’t pay these people, they’re thieves, remembers Boris. But the saleswoman was nice, the man was aggressive and we didn’t believe him. »