LATEST: – The error that caused problems with setting up telephone calls for several of our customers has now been resolved, reports Daniel Barhom, information manager at Telia, at 15:40.
He continues:
– All our services work as normal. We continue to follow the situation closely going forward, and deeply apologize for the inconvenience this has caused for affected customers. If some customers still experience problems, it is recommended to restart the phone.
This has happened before:
Information manager Daniel Barhom at Telia, confirmed opposite VG Monday morning that their customers were experiencing problems setting up phone calls.
– Some of our customers may experience problems making calls, Barhom stated.
Customers of OneCall, reported the same problems. OneCall also uses Telia’s network.
At 11:55 Barhom stated that they had identified the error, but it had not been fixed yet.
Several customers stated that they had reached other people than the ones they had called.
This message was issued by Telia to its customers while there were problems: