“The service should not be outsourced”

by time news

2024-02-20 12:07:17

The director of the Reina Sofía Museum, Manuel Segade, admitted this Tuesday that the institution has committed something “very serious”, such as the “error in a document” of the tender for the museum’s mediation service, which carries out a large part of guided tours.

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“We have proceeded to revoke the commission of the person responsible, because it seems to us that this had to have consequences, because it was already having them for 19 people,” Segade explained in statements to a media group. “That should show that for the Museum it is a serious and complex issue.”

The company Sedena has been the last winner of the mediation contest, a service that it has managed for the last two years with 22 subrogable personnel. Of them, 19 received on Friday a notification of the start of dismissal through an Employment Regulation File for “surprise” and “reputational damage to the Museum and the company itself,” Segade stressed.

Six month commitment

The company had met with the Museum on Thursday and it offered a commitment to put out a new tender in six months, asking the cultural management company to make a temporary regulation of the workers (ERTE) and not a dismissal (ERE). Given the notification of the start of ERE and the news published by elDiario.es, the Museum and the company met again “urgently” this Monday. After that meeting, the company rectified and announced to the workers its intention to present an ERTE.

“The advantage” of ERTE, explained its director, is “not only to save the working conditions of these workers” but also not to lose “the experience that this team has working in mediation.” Some of them, with whom elDiario.es was able to speak, have been at the institution for nearly 10 years. With this ERTE, workers will receive a high percentage of their salary and those who wish, when the new competition is published, can “stay in the Museum, until the next tender can be awarded, which will allow them to be hired again in the same places.” conditions”.

The director will defend the hiring

The workers have received ERTE’s decision with some relief, as it continues to link them to the Museum, but they still consider that the Museum should not subcontract these services. Segade stated this Tuesday along the same lines: “This happens to us because it is an outsourced service. I shouldn’t be. It should be part of the museum’s core and that is what I will try to defend during the years I am here. I hope that, little by little, the mediators and the rest of the services that are outsourced become part of the real structure. In the future we will achieve it. Or so I hope.”

Segade has indicated that they are working on structuring the department headed by María Acaso, looking for a new person in charge. “With this person we will begin to work on redistributing tasks to see which are the things that matter most to us,” she said. “Educational processes matter a lot to me. Now this accelerates us to look for other ways of working and transform the plans we had with the team itself. We will enter a half-gas stage because we will not be able to cover all the services we had,” she says in relation to the guided tours and other types of activities carried out by these mediators.

#service #outsourced

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