2024-03-20 17:23:15
Spam calls and messages have become a problem for mobile users. Neither can users live without calls and messages nor can they avoid spam calls and messages. Although the responsibility of stopping spam calls and messages lies with the government and telecom companies like Jio, Airtel and Vodafone Idea, but Truecaller app is taking the responsibility of stopping spam calls and messages. Although it is not free. For the AI powered spam blocking feature of Truecaller app, you will have to pay Rs 75 to Rs 529 every month in India.
People are not able to recharge Rs 75 to Rs 529
But the question arises that the responsibility of stopping spam calls and messages should be on the telecom companies, because they are taking money for it. In such a situation, why should a common man pay Rs 75 to Rs 529 for an app which guarantees to stop spam? Whereas the common man himself is not able to get monthly recharge of Rs 75 to Rs 529. The Department of Telecommunications and the Telecom Regulatory Authority of India, which monitor the telecom companies, are not showing strictness on the telecom companies on this issue.
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It is not that efforts were not made
TRAI has repeatedly instructed Jio, Airtel and Vodafone to take steps to stop spam calls. But the reality is that there is no way to get rid of the problem of spam calls. Besides, customers are also facing problems due to poor network. TRAI had promised to stop spam calls with the help of AI enabled feature, but in reality this does not seem to be happening.
there are more questions
People are also raising questions that when companies like Truecaller are claiming to block spam calls by rolling out AI feature, then why big companies like Jio, Airtel and Vodafone Idea are not able to stop spam calls.