NEW DELHI: In a major step towards improving voter services, the Election Commission of India (ECI) has introduced a new Standard Operating Procedure (SOP) to ensure that Elector Photo Identity Cards (EPICs) are delivered within 15 days of any update in the electoral rolls.This includes newly enrolled voters or existing electors who have requested changes in their details. Currently, it takes a little over a month for EPICs to reach voters.The revamped system, launched under the guidance of Chief Election Commissioner Gyanesh Kumar, along with Election Commissioners Dr Sukhbir Singh Sandhu and Dr Vivek Joshi, is designed to enhance service delivery with real-time tracking from card generation to delivery via the Department of Posts (DoP).
Voters will also receive SMS updates at every step of the process, keeping them informed about their EPIC status.As part of this initiative, the ECI has launched a dedicated IT module on its new ECINet platform, which integrates with the DoP’s system through an Application Programme Interface (API). This will streamline workflow, replace the existing manual tracking process, and strengthen data security.Officials say the move is part of the Commission’s broader push over the past four months to make electoral services faster and more accessible for voters across the country.
NEW DELHI, 2025-06-18 12:59:00
Voter ID Delivery Gets a Makeover
Get ready for your Elector Photo Identity Cards (EPICs) faster than ever.
- EPICs will be delivered within 15 days of any update in the electoral rolls.
- The new system includes real-time tracking for voters.
- Voters will receive SMS updates at every step.
In a major step towards improving voter services, the Election Commission of India is rolling out a new system where Elector Photo Identity Cards (EPICs) will be delivered within 15 days of any updates.
This new Standard Operating Procedure (SOP) is designed to benefit newly enrolled voters and those who have requested changes to their details. Currently, it takes over a month for these vital cards to reach citizens.
The initiative, guided by Chief Election Commissioner Gyanesh Kumar, along with Election Commissioners Dr. Sukhbir Singh Sandhu and Dr. Vivek Joshi, aims to enhance service delivery. The revamped system will provide real-time tracking of EPICs, from creation to delivery, using the Department of Posts (DoP).
Voters will also receive SMS updates, ensuring they are kept informed about the status of their EPIC.
As part of this upgrade, a dedicated IT module has been launched on the new ECINet platform. This module will integrate with the DoP’s system through an Application Programme Interface (API). This integration will streamline workflow, replace the existing manual tracking process, and boost data security.
Officials indicate that this move is part of the Commission’s ongoing efforts over the last four months to accelerate and improve access to electoral services for voters across the country.
What does the new system mean for voters?
The revamped system promises faster delivery of voter ID cards, keeping voters updated at every stage of the process.
