The project management company Thema made its own position regarding the incident that happened on METRO thessaloniki and the immobilization of the train. “There were no security problems for the passengers as a result of the incident and the procedures followed were those that provided the protocols subjected to the strictest controls and the most valid certification. THEEMA company guarantees the security of the system and the greatest possible availability of the network”,concludes the relevant notice. It should be noted that corresponding protocols were successfully implemented for similar incidents that occurred in the metros of Milan and Sydney, which – together with Thessaloniki – are considered to be the most modern and safest in the world.
According to information, the relevant security protocols were automatically activated late saturday evening (17.59 PM), as part of the extensive plan prepared and foreseen for all the respective projects, which work with a modern remote control system. The reason this happened was a suspected short circuit, which was reported to the operations center and as a result the team was mobilized. Therefore, the electricity supply was immediately and automatically cut for the safety of the passengers. The train stops between “Fleming” and “Euclid” stations.
Then specialist personnel rushed to the train stop, opened the doors of the train and transferred the passengers in an orderly manner, to the next station, using the pedestrian path, which has been provided just for such incidents that. In such incidents, it is indeed essential not to allow a long period of immobilization and arrest of passengers, so as not to create panic and to avoid tension, or even possible injuries, which was finally achieved.
Interview with Dr. Elena Kosmidis: Expert in Urban Transport Safety
Q: Thank you for joining us today, Dr. Kosmidis. Can you provide an overview of what happened during the recent incident on the METRO Thessaloniki?
A: Thank you for having me.The recent incident on METRO Thessaloniki involved a suspected short circuit that triggered the automatic activation of security protocols.This occurred on a Saturday evening, leading to the immobilization of a train between the “Fleming” and “Euclid” stations. The safety procedures in place ensured that all passengers were unharmed and efficiently managed during the incident.
Q: Thema, the project management company, asserted that there were no security problems for the passengers. How credible is this statement from a safety management perspective?
A: The statement from Thema is credible,particularly because they emphasize the adherence to strict protocols and regulations that govern safety in urban transport systems. In emergencies like this, well-rehearsed procedures are crucial for passenger safety. Their immediate action to cut off electricity, automatically triggered by the incident, illustrates a proactive approach to risk management. In terms of urban transport safety,this reflects best practices commonly implemented worldwide.
Q: You mentioned best practices. Could you elaborate on the protocols that were implemented during this incident?
A: Certainly. The protocols involved a rapid response from specialized personnel who ensured the safe evacuation of passengers. This was executed by opening train doors and guiding passengers along a designated pedestrian path to the nearest station. What’s significant is how such procedures prevent panic and ensure the safety of passengers, reducing the risk of injuries. The fact that similar protocols have been implemented successfully in metros of Milan and Sydney,often recognized as some of the safest in the world,further underscores their effectiveness.
Q: What lessons can other urban transit systems learn from this incident?
A: There are several valuable lessons to take away. First, the importance of having robust, routinely tested emergency protocols to handle unexpected situations. Second, clear communication with passengers during such incidents is crucial to maintaining public trust. lastly, ensuring that safety measures are integrated into the infrastructure design—like pedestrian paths for emergencies—can significantly enhance passenger safety.
Q: Moving forward, what recommendations would you give to transit authorities to prevent similar incidents?
A: Transit authorities should prioritize regular safety drills and the training of personnel in emergency response. It’s also vital to continually update and audit safety protocols to reflect new technologies and risks. Engaging with passengers through public safety campaigns can help them understand the procedures,reducing anxiety during real incidents. Moreover, fulfilling regular maintenance on equipment to prevent issues, like the suspected short circuit in this case, is paramount to minimizing disruptions.
Q: In the wake of this incident, how can passengers maintain their confidence in using the METRO systems?
A: Passengers can feel reassured knowing that their safety is a top priority for transit authorities, especially when protocols are not only in place but effectively executed. It’s useful to recognize that such incidents, while alarming, are relatively rare and manageably contained. Engaging with transit authorities via public forums or surveys can also provide passengers a voice, promoting clarity and fostering a trustworthy relationship.
Q: Thank you, Dr. Kosmidis, for your insights today.These recommendations and reflections are valuable for both industry professionals and passengers.
A: Thank you for having me. It’s crucial to keep these conversations going,as they ultimately contribute to safer transit systems for everyone.
