2023-08-21 08:00:43
IBM’s business research organization (the IBM Institute for Business Value) published the results of a new global study . His conclusion? “The world of work has changed compared to even six months ago “Executives surveyed estimate that 40% of their workforce will need to be retrained as a result of AI and automation implementation in the next three years. That could translate to 1.4 billion of the 3.4 billion people in the workforce. world labor market, according to world bank statistics. Respondents also report that developing new skills for existing employees is a top talent issue.
Workers at all levels could feel the effects of generative AI, but entry-level employees are expected to see the biggest change. Seventy-seven percent of executives surveyed say that entry-level positions are already seeing the effects of generative AI and that will intensify in the coming years. Only 22% of respondents report the same for executive or senior management positions.
AI can open up more possibilities for employees by enhancing their capabilities. In fact, 87% of executives surveyed believe that employees are more likely to be augmented than replaced by generative AI. That varies by role: 97% of executives think purchasing clerks are more likely to be augmented than replaced, compared to 93% for risk and compliance clerks, 93% for finance, 77% customer service and 73% marketing.
With AI poised to take on more manual and repetitive tasks, employees surveyed report that engaging in impactful work is the number one factor that matters to them beyond compensation and job security, more important than flexible work arrangements, opportunities of growth and equity. On top of that, almost half of the employees surveyed believe that the work they do is far more important than who they work for or with on a regular basis…
ZDNet explains the methodology of the report :
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