HDI Unites IT Support Leaders at Landmark 2026 Las Vegas Event
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A new era in IT service and support is dawning as HDI consolidates its flagship events into a single, comprehensive experience. HDI Service & Support World 2026, taking place May 3-7, 2026, at Caesars Palace in Las Vegas, Nevada, promises to be a pivotal gathering for professionals across the industry.
A Convergence of Expertise
For the first time, SupportWorld Live and Service Management World will be presented as one unified event. This strategic move reflects the increasingly interconnected nature of IT Service Management, Customer Support, and Technical Support. According to a company release, the consolidation aims to provide a more holistic and valuable experience for attendees.
The event is designed to foster collaboration and knowledge-sharing among peers, while also offering opportunities to learn from leading experts. Attendees will be able to explore the latest trends, frameworks, and solutions shaping the future of the IT support landscape.
Elevating Operations in a Rapidly Changing Field
The need for continuous improvement and adaptation is paramount in today’s fast-paced technological environment. “This event is about equipping professionals with the insights they need to not just keep up, but to lead,” one analyst noted. HDI Service & Support World 2026 will focus on strategies to elevate operations and maintain a competitive edge.
The event’s organizers anticipate a diverse range of topics will be covered, including:
- Advanced service desk technologies
- Best practices in incident and problem management
- Strategies for enhancing the customer experience
- The role of artificial intelligence in IT support
- Emerging trends in remote support and cybersecurity
Exclusive Savings for Early Registration
Attendees can take advantage of a limited-time offer to reduce the cost of attendance. By using the promo code WORLD400 during registration, professionals can save $400 on both Premier and Core pass types. This discount provides an accessible entry point for individuals and teams looking to invest in their professional development.
HDI Service & Support World 2026 represents a significant investment in the future of the IT support profession, offering a unique platform for learning, networking, and innovation.
