2024-01-22 12:42:44
By Le Figaro with AFP
Published 18 minutes ago, Updated 4 minutes ago
According to the DGCCRF, the fine is “proportionate to the seriousness of the facts”. SAMEER AL-DOUMY / AFP
The facts in question, detected during an investigation carried out between April 2019 and January 2021, “relate to the offense of deceptive commercial practice”, specifies the Fraud Repression (DGCCRF).
A “transactional fine» of 4.5 million euros was imposed on Société Générale for “deductions from unjustified intervention commissions» and accepted by the bank, announced the Fraud Repression (DGCCRF) on Monday on its website. The facts in question, detected during an investigation carried out between April 2019 and January 2021, “relate to the offense of deceptive commercial practice», Specifies the General Directorate for Competition, Consumer Affairs and Fraud Prevention.
The service dependent on the Ministry of the Economy further indicates that the transactional fine, “proportionate to the seriousness of the facts», was proposed with the agreement of the Nanterre public prosecutor’s office and accepted by the company. The General Societyconfirms having concluded a transactional agreement» following an investigation «relating to unjustified bank charges».
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Customers refunded
«As soon as it was identified in 2020, Société Générale decided to put an end to this pricing practice which resulted from an IT configuration error in the application of intervention commissions.“, she assures, holding “to specify that all individual customers» concerned by these undue deductions from intervention commissions «were fully refunded».
The investigation was carried out by the CCRF service of the departmental directorate for the protection of populations of Hauts-de-Seine (DDPP92), the DGCCRF further specified on its website, without giving further details.
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