Benefits in Chile and when traveling abroad

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In April 2019 we had published a complete comparison of black credit cards, which usually provide travel benefits, as well as insurance and assistance. A little over three years have passed, so we feel it is necessary to update this article.

Black or premium credit cards are plastics considered more “exclusive” or “high-end”, which banks usually issue for their clients with higher incomes. In general, financial institutions require income of more than $2,500,000 to grant you one, although this amount varies from bank to bank.

Unlike the Classic, Gold, Standard or Universal cards, these provide various benefits to their holders. Most benefits are offered for trips abroad, such as assistance with health requirements or car rental insurance. To access them, you must have purchased the air ticket in its entirety with the card, or the boarding fees if the points, award dollars or miles associated with the same card were used.

However, they are not the only benefits. Some have price protection and product damage insurance that you acquire They even usually have an extended warranty for the sole fact of paying for the purchase of your computer, cell phone or other item, increasing the duration of the manufacturer’s warranty in the event of a failure by up to twice as long.

The “black” cards that currently operate in Chile are the Mastercard Black, Visa Signature y Visa Infinite. In addition, we have included in this update the American Express WorldMember card issued by Banco Santander, the only entity that works with AMEX in the country. We do not consider The Platinum Card from AMEX in the analysis, since it is only offered to clients upon invitation.

Banks that issue black credit cards

Practically all banks offer some type of black or “high-end” Mastercard or Visa credit card. Meanwhile, from the so-called financial retail, Banco Falabella (CMR) and Cencosud Scotiabank have this type of plastic.

plastic type Banks that issue them
Mastercard Black • Chile bank
• State Bank
• Security
• Scotiabank
• Cencosud Scotiabank
• CMR Falabella
Itau
• International
• Bci
Visa Signature • Chile bank
• BICE
• Bci
• Itaú
• Scotiabank
• Santander
• Consortium Bank
Visa Infinite • Chile bank
• BICE
• Bci
• Scotiabank
• Santander
American Express • Santander
Banks and financial entities that offer Black, Signature or Infinite credit cards in Chile.

Benefits by type of card Visa, Mastercard and American Express

The Chócale team analyzed the benefits and coverage offered by the cards Mastercard Black, Visa Signature, Visa Infinite y American Express WorldMember.

It must be considered that these benefits are delivered by each brand. For their part, banks also add benefits such as free VIP use at Chilean airports or the accumulation of points (you can review our analyzes here).

Benefits when traveling
Benefit Mastercard Black Visa Signature Visa Infinite AMEX WorldMember
VIP access at airports abroad Access to more than 850 LoungeKey lounges in the world. $32 per access • Lounges attached to DragonPass: US$32 per access (US$27 before 06/30/22)
LoungeKey affiliated lounges: US$27 per access
• Rooms adhered to Priority Pass: US$27 for access. The bank must be consulted.
• Lounges attached to DragonPass: US$32 per access (US$27 before 06/30/22)
LoungeKey affiliated lounges: US$27 per access
• Rooms adhered to Priority Pass: US$27 for access. The bank must be consulted.
Access to more than 340 LoungeBuddy lounges around the world. Value for access: From US$25
VIP access at airports in Chile The benefit is offered directly by each bank. Check it here The benefit is offered directly by each bank. Check it here The benefit is offered directly by each bank. Check it here The benefit is offered directly by each bank. Check it here
Emergency cash disbursement
lost connection Yes, US$300 per holder US$200
Traveler information service Mastercard Global Service Visa Information Service Visa Information Service does not report
trip cancellation Up to US$3,000 per event US$3,000 per person, in case of serious illness or accident, serious loss in home or own business, pregnancy complications, court summons, unemployment, etc. does not report
travel delay US$200 for delay of more than 4 hours US$300 per holder, for more than 4 hours delay Up to US$600 for delays greater than 6 hours
baggage delay Maximum US$600 Up to $500 Up to $600 For up to US$200 for more than 6 hours
baggage loss Maximum US$3,000 Up to $1,000 Up to $3,000 Up to $3,000
airport transportation 2 transfers a year in Santiago for international flights 4 transfers a year in Santiago for international flights
international travel insurance Medical coverage up to US$150,000.
Valid for 60 days for owner, spouse and dependent children
Medical coverage up to US$100,000
Valid for 60 days for holder and beneficiaries
Medical coverage up to US$100,000
Valid for 60 days for holder and beneficiaries
Travel accidents: Up to US$1,000,000.
Travel assistance for medical expenses and hospitalization up to US$150,000, and medical care with US$20,000
Schengen travel insurance (Europe) €30,000 minimum Medical coverage up to €30,000 Medical coverage up to €30,000 Medical expenses or hospitalization: €30,000
Medical care: €20,000
car rental insurance Up to $75,000 when you waive CDW coverage Yes, by declining CDW/LDW insurance Yes, by declining CDW/LDW insurance Yes. $75,000 per incident.
Global Wi-Fi Access Free access to public Wi-Fi networks affiliated with Boingo. Free access to Wi-Fi networks in airports through the App Free access to Wi-Fi networks in airports through the App does not report
ATM theft insurance Yes. Up to US$1,000 per event and US$3,000 per year.
Death coverage of US$10,000.
Price guarantee for hotels Yes. The difference is refunded if the same hotel, room, dates and passengers are found at a lower price
Hotel stay guarantee Troubleshooting or hotel change assistance
Source: Registry carried out by Chócale of “black” credit cards issued in Chile.
Benefits on purchases and subscriptions
Benefit Mastercard Black Visa Signature Visa Infinite AMEX WorldMember
Card replacement due to loss or theft Yes, one business day in the US and two days in the rest of the world Yes. Within 24 hours in the US and Canada, and from one business day in other countries Yes. Within 24 hours in the US and Canada, and from one business day in other countries does not report
Concierge Mastercard Concierge Visa Concierge Visa Concierge Concierge Service, providing personal lifestyle assistance
Extended warranty It is doubled for up to one year that of the manufacturer. Up to US$2,500 per event and US$5,000 per year. Extension to double the manufacturer’s warranty for up to one year. Goods with a guarantee of 4 or more years do not have the benefit. The manufacturer’s warranty is doubled for up to one year. Goods with a guarantee of 4 or more years do not have the benefit. Extended warranty ($5,000 per attendee and up to $25,000 per year)
price protection Maximum of US$500 per item, capped at US$2,000 per year $4,000 per year cap
purchase protection 90 days for theft or accidental damage, for replacement or repair. Up to US$5,000 per event. Up to $20,000 a year 180 days for theft or accidental damage, for up to US$5,000 per event. Up to US$10,000 a year. 180 days for theft or accidental damage, for up to US$10,000 per event. Up to US$20,000 a year. 90 days from the date of purchase for accidental damage or theft. US$5,000 per incident, capped at US$25,000 per year.
ATM theft insurance Yes. Up to US$1,000 per event and US$3,000 per year.
Death coverage of US$10,000.
Source: Registry carried out by Chócale of “black” credit cards issued in Chile.
Other benefits
Benefit Mastercard Black Visa Signature Visa Infinite AMEX WorldMember
discounts • Discounts on experiences. It can be reviewed at priceless.com. • Up to 30% discount in Casacostanera member stores until June 12
• Free 36-month membership to SkyBox, plus US$10 credit on first shipment.
• Free 36-month membership to SkyBox, plus US$10 credit on first shipment. 50% discount at selected restaurants, one day of the week until August 31, 2022: Malva Loca (Mon), El Toro (Tue), La Picantería (Wed), MIA (Thu), Bocacielo (Fri), Oporto (Sat) and Floor One (Sun)
subscriptions • 50% discount for the first 3 months of HBO Max subscription. • Subscription for 3 months to Bloomberg Line
• 3 months of Disney Plus at no cost
• 3 months of Star Plus
• Subscription for 4 months to Bloomberg Line
• 4 months of Disney Plus
• 4 months of Star Plus
events Access to the American Express Lounge of the Movistar Arena (2 courtesy drinks, 30% off on the menu and fast track to the north lower stalls)
Source: Registry carried out by Chócale of “black” credit cards issued in Chile.

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