Dissatisfied customers with their savings and credit union

by time news

2023-07-29 21:33:30

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The collective of customers of the savings and credit union in the informal sector expressed their dissatisfaction because they were unable to collect their money from the fund, this Saturday, July 29, 2023 in Ouagadougou.

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About 7,000 customers of the informal sector savings and credit fund located in the Karpala district of Ouagadougou cannot receive their money, according to Ismaïla Congo, secretary general of the savings bank’s customer collective. According to him, the situation has persisted for two years.

« We are several thousand Burkinabè to suffer from this situation. We suffer for food. We can no longer take care of ourselves and the members of our families. We can no longer pay for our children’s school fees. Our activities are slowing down. All because of our locked in income at the informal sector savings and credit union “, lamented Ismaïla Congo.

For him, their problem started at the end of 2021 when they realized that they were unable to make withdrawals from the cash desk despite the fact that it was possible to make deposits. ” On December 18, 2021, we held a first meeting during which the manager of the caisse and the latter acknowledged that the caisse has an internal problem.

He clarified that it was not possible to have liquidity with the bank but that the fund has partners who were supposed to come to sign agreements but who were blocked due to the coronavirus disease. “, argued Ismaïla Congo.

After two meetings with the first manager of the fund, nothing has changed in their financial situation. This is why he pointed out that the members of the collective decided to take the case to court because the consultations did not lead to anything. ” Arrived at the police station, they let us know that they were still investigating to understand the problem. During the investigations, we were summoned, as well as the director of the fund. During this summons, the police asked him to do an audit. Something he refused, claiming a lack of means to do so.

The decision that was made at the police is that we had to go often to the director’s office so that he would give us the money little by little until it was over. Subsequently, the Police asked us to draw up a list of the members as well as what the fund owed us. This list has been filed at the police station. Until the time when we speak, neither justice nor the police station has contacted us in relation to these steps that we have taken. “Ismaïla Congo suggested.

Carrying the damage is several hundred million CFA francs. Ismaïla Congo invited the authorities to look into this situation.

Djemal Saddam El Abdallah SIBA

Burkina 24

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