2024-04-24 02:03:34
Kang Ji-young, a former member of the group KARA, pointed out the unfriendly response she witnessed at the police station’s complaint room.
On the 23rd, Kang Ji-young wrote on her social media, “I am going to bring out photos of my simple daily life and small, but not so small, heavy stories that happened in that daily life.”
“I had to stop by the police station today about my license. “Nowadays, everything is available when you search, so I looked up what I needed in advance on my cell phone, prepared hard, and headed to the police station. I went in, took a number ticket, and waited. There was some paperwork to fill out on the spot, so I filled out the documents and took a number ticket again,” he added.
Kang Ji-young said, “I have always been a picky person, but fortunately, I was able to submit the documents and proceed without any problems. But then she suddenly saw her mother, who had come to register at the window next to me. She was right next to her, so she naturally heard her mother and the person at the counter talking. “She came to renew her license,” she said, explaining the situation at the time.
Jiyoung Kang said, “Now that I think about it, my parents also had a chance to renew their licenses. However, among the questions her mother received, she was being asked ‘whether you have received a health check-up from the government’ and ‘whether your visual acuity is over 0.8’. Her mother said she ‘never exceeds 0.8’. “Then he bluntly said, ‘Then you can’t renew today, or get your glasses fitted right away.’ When my mother heard that, she was troubled,” she said.
Kang Ji-young confessed that she was upset by the employee’s unfriendly response. “The reason I was so upset here was what if the mother next to me was my mother? “I thought my heart would break if I saw with my own eyes the guide being so unfriendly, as if it was annoying, and my mother not knowing what to do,” she said. “You might think it’s no big deal,” she said. These days, with the rapid development of kiosks, numerous applications, etc. that are sometimes difficult for even me to keep up with, I come home thinking, ‘It’s just that I don’t know how to do it’ or ‘I just need you to explain it in a little more detail.’ I was so angry when I saw my mother being embarrassed that I cried and went home. “My hands were shaking the whole way back,” he added.
In addition, Kang Ji-young said, “I wish they would at least make a manual in large letters so that adults can understand it more easily. You may not know or may find it difficult to search on the Internet or mobile phone. “You may say, ‘Who are you to say this?’ But if I can be of help, I will participate and create a manual,” she promised. Jiyoung Kang said, “I know that not everyone thinks the same way, so it’s okay if you don’t understand me. I am writing this with the heart of a daughter for our parents. “Thank you,” she said.
There was a heated debate among netizens regarding Kang Ji-young’s post. Some netizens who saw this sympathized with the fact that public officials were unfriendly in responding to civil complaints. They posted on Kang Ji-young’s social media, “I too have often seen unkindness from government officials,” “Apart from unkindness and kindness, I wish there was a more detailed explanation for seniors who are not familiar with digital,” and “I, too, have worked in a service position.” “There is no reason to be unfriendly just because you are not in a service position.”, “I agree with what Jiyoung Kang said. Comments such as “I wish people would be considerate of the elderly and show at least some courtesy” were posted.
Other netizens responded that they could not sympathize with Kang Ji-young’s post. “Civil servants are not service workers”, “I think it would have been good if the employee’s response had been softer, but it is difficult to say that it was wrong. Comments such as “Visibility standards are important when it comes to driver’s licenses,” “Public servants have no choice but to follow the rules,” and “I wish people would think about it and post about it as it could lead to attacks on struggling front-line police officers” were left comments.
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2024-04-24 02:03:34