2024-04-26 23:09:34
If digital can have disadvantages, it also has broad advantages. While Japan is reluctant to go digital in administration, the misadventure of the department of Aichi, located in the center of the country.
Local authorities had to apologize after losing personal data of citizens on Friday April 19 due to the wind which carried away documents.
A fall and gusts
A territorial agent carried bundles of documents in the street on a trolley relating to tenants of housing belonging to the department, local authorities explained in a press release. But the employee fell, which also caused the documents to fall. These sheets were immediately scattered in the street due to gusts of wind, even though no digital copies existed.
More than ten employees tried to retrieve all the documents for several hours, but “some of them were blown away by strong winds and personal information of 121 households was lost,” the Aichi department statement said.
In the evening, local authorities began to notify those affected and apologize to them by telephone. Staff continued to comb the area for two days, while continuing to contact people affected by the incident. For those who could not be contacted by telephone or who were away from home, the Aichi department sent them letters. In paper version, obviously.
But to prevent such an embarrassing incident from happening again, the Aichi department has decided to now switch to electronic format to transmit these documents between its departments. Lesson learned.
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