2024-03-24 01:09:27
BOLZANO. For the Red Cross South Tyrolean arrives the new response center: 0471-080808is the number to contact for the various services offered, from psychological support, to private transport, to first aid courses.
They will obviously stay emergency numbers are operational (112), while the new center will serve as support for all Red Cross activities outside of emergency relief. The number is active Monday to Friday from 8am to 8pmit’s us weekend 24 ore su 24: «This is because, for a month, we have been offering a support service for veterinary emergencies outside the opening days of the clinics”, he explains Manuel Peacockprovincial president of the Red Cross, «Calls for animals in difficulty are then directed to the veterinarian on duty, who is made available for availability».
The single number of the Red Cross therefore acts as a back-office for the group of veterinarians who have decided to alternate for availability. In just under a month, without the number being advertised, there were 230 calls for veterinary emergencies alone. «With a peak of around seventy in a single weekend – continues Pallua -. Given the amount of phone calls for this particular service, it is possible that it will also be extended during the night during the week”.
I services
For now, there are five operators who will work in the plant. All specifically trained to give an adequate response regarding the different services offered. In addition to listening to those who are going through a difficult time, the new number can help the various South Tyrolean associations and institutions in setting up healthcare during events, as well as providing first aid courses to citizens and businesses. .
The new power plant will also be able to help refugees trace their family membersorganize private services for the transport of disabled people and respond to other community needs, regarding the different areas in which the Red Cross operates. There are ninety incoming telephone lines. «However, we are always connected to the single response center, which is located in Rome.
In case of surplus, some calls are diverted to the national line, also connected to us as basic software”, underlines Pallua, “In this way, however, we were able to relocate the service, making it more direct within the provincial territory. This is a prototype: today the citizens of Alto Adige have a single number to contact for Red Cross services.” M.A.
2024-03-24 01:09:27