Numa AI Platform Expands Reach Through stellantis Partnership
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A new partnership will bring artificial intelligence solutions from Numa to over 3,000 dealerships across the United States and Canada, significantly expanding the reach of the rapidly growing AI platform. The collaboration,announced today,positions Numa as a key technology provider within the Stellantis network.
Revolutionizing Dealership Operations with AI
Numa has been selected as a prominent AI company on Stellantis’ exclusive market portal, providing a direct pathway for dealers to implement its proven technology. Already active in over 1,000 dealerships, Numa’s platform is designed to automate customer interactions, streamline operations, and fundamentally change how dealerships function. as a market-approved solution, Numa is featured in the “Communication with Customers” category on the internal Stellantis portal, accessible only to authorized dealers.
How Numa’s AI Agents Drive Results
The core of Numa’s offering lies in its AI agents,which manage all facets of dealership operations. These agents are designed to convert customer calls and voice messages into sales opportunities, reduce customer resolution times, and boost team productivity and accountability.
The impact of this technology is substantial. According to a company release, dealerships utilizing Numa’s platform have reported a 100x improvement in customer response times, a 25% increase in Customer Satisfaction Index (CSI) scores, and an average of $1.2 million in additional annual profit.
“Our mission is to equip Stellantis dealers with artificial intelligence that makes world-class customer service the new standard,” stated a company executive.
Stellantis Marketcenter: A Hub for Innovation
The Stellantis Marketcenter portal serves as a centralized hub for approved suppliers and solutions that meet the automaker’s stringent standards for quality, reliability, and dealer support.This partnership underscores the growing importance of AI in the automotive retail landscape and represents a significant milestone for Numa.
Numa’s Rapid Growth and Industry Leadership
Recognized as a leader in automotive AI, Numa recently achieved the 238th position on the prestigious Inc. 5000 list, highlighting its notable growth trajectory. The company is actively defining the standard for AI-powered dealerships, offering a comprehensive solution that addresses key challenges faced by automotive retailers. this collaboration with Stellantis further solidifies Numa’s position as a driving force in the evolution of the automotive industry.
Why: Stellantis partnered with Numa to enhance customer service and operational efficiency across its dealership network through the implementation of artificial intelligence.The automaker seeks to modernize its retail experience and provide dealers with cutting-edge technology.
Who: The key players are Numa, an AI platform provider, and Stellantis, a global automotive manufacturer with brands like Chrysler, Dodge, Jeep, Ram, and Fiat.The partnership impacts over 3,000 dealerships in the U.S. and Canada.
What: Numa’s AI platform, featuring AI agents, will be integrated into Stellantis dealerships to automate customer interactions, improve response times, boost CSI scores, and increase profitability. Numa was selected as a market-approved solution on the Stellantis internal portal.
How did it end? The partnership was announced today and is currently being rolled out. Stellantis dealerships now have direct access to Numa’s technology through the Stellantis Marketcenter portal. The collaboration is ongoing, with Numa continuing to refine its AI solutions and expand its reach within the Stellantis network. The initial results reported by dealerships already using the platform suggest a positive trajectory for the partnership.
