A day after the storm, the lack of electricity leaves some cell phones without signal in Sao Paulo

2024-10-13 00:34:00

According to Conexis Brasil Digital, there are teams working to restore service as soon as possible

Tânia Rêgo/Agência Brasil

Enel reported on Saturday evening (12), that electricity in the São Paulo metropolitan region had been restored to approximately 750,000 addresses

Os temporary which affected the metropolitan region of Saint Paul on Friday night (11th), they left part of the population without access to telephone and internet signals for the entire following day. 24 hours after rains and twenty, there were still customers of the operators without a mobile network signal. On X (formerly Twitter), consumers complained about a lack of access Interneta situation seen on the networks of all operators. Conexis Brasil Digital – the union representing Vivo, Claro, TIM, Oi, Algar and Sercomtel – informed in a note that customers in some regions may experience instability in the use of services due to heavy rain, which caused the fall of trees and the lack of electricity. According to Conexis, teams are working to restore service as soon as possible.

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The union did not provide an estimated timeline for a return to normalcy, which is also tied to the return of electricity to cell towers. Enel reported on Saturday evening, the 12th, that electricity in the São Paulo metropolitan region has been restored to around 750,000 addresses, while another 1.35 million have yet to be normalized.

Published by Luisa Cardoso
*With information provided by Estadão Conteúdo