The travelers remained without heating for several hours, despite negative temperatures outside.
Nearly 300 passengers experienced a painful journey this weekend, with a delay of 5:40 on their arrival at Austerlitz station in Paris. Leaving at 10:48 p.m. from Toulouse on Saturday January 28, the train stopped early in the morning, at 6:30 a.m. in the town of Lamotte-Beuvron in the Loir-et-Cher.
In question, a power supply fault caused by a damaged pantograph due to frost. Although the emergency batteries of the locomotives were able to maintain the lighting, they did not allow the heating to be turned on again. The 280 travelers therefore remained confined while the temperature rose to -4 degrees in Sologne.
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«As it is a night train, the passengers had blankets and the conductors also had extra blankets“, assured the SNCF to France info. The rail company also claimed the thermometer was 19 degrees at 10 a.m. on Sunday morning.
According to some passengers, four hours late – at 10:30 a.m. – no mobile catering service had passed on the train. The SNCF points out, however, that agents have distributed food and bottles of water to travelers. On site, seven firefighters were mobilized to monitor their state of health and seven gendarmes to maintain order. But “no overflowwas reported, according to a passenger.
At 11.15 a.m., the train was finally able to leave thanks to the towing of a locomotive dispatched from Orléans. He finally arrived in Paris at 1 p.m. instead of 7:17 a.m. Meal trays were distributed and the carrier reassured travelers by stating that their tickets will be fully refunded.
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