2024-10-07 22:19:47
CJSC “Azerbaijan Railways” (AZD) launched a system of electronic work permits (work permits), which significantly optimizes the registration and paperwork process. Thanks to this innovation, the accuracy of data has significantly increased, the number of errors has decreased and work with documents has accelerated.
As Day.Az reports, the head of the cargo transportation department of Azerbaijan Railways told Trend about this Emil Akhmedov.
He mentioned that the tool has proven to be effective in simplifying the business process and improving customer experience.
“The recently introduced digital work order system reduces the time of hours-long cargo operations in AZD to 20 minutes. This function, presented in the Cargo Operations Service module in the AZD SMART system, allows customers to submit an application for the allocation of a work order directly in electronic form, without paper documentation, prepare freight invoices electronically, quickly receive processed and financial documents, and also allows you to receive tariffs for services automatically prepared by the system.
Thanks to the automated ordering process, clients can track all stages and states of the ordering process through their electronic accounts, saving time,” the message notes.