GoTab Sync: Keeping the Party Going Even When the Internet Goes Down
In today’s digital age, a reliable internet connection is frequently enough taken for granted. But for businesses like restaurants, bars, adn entertainment venues, an internet outage can be a major disruption, leading to lost sales, frustrated customers, and operational chaos. GoTab, a leading entertainment commerce platform, understands this challenge and has introduced a game-changing solution: GoTab Sync for Cloud and On Premises.
As Tim McLaughlin, CEO and Co-Founder of GoTab, explains, “GoTab’s cloud-native architecture has offered our customers innumerable benefits, enabling guests and staff to collaborate on a shared ordering and checkout experience.”
He continues, “By adding GoTab Sync for Cloud and On Premises, we are now combining the scalability and adaptability of the cloud with the continuity of operations unique to on-premises setups. It’s a win for both operators and guests.”
GoTab Sync for Cloud and On Premises allows businesses to seamlessly switch to an on-premises mode of operation in the event of an internet disruption. This means that even if the internet goes down, the system can continue to function, ensuring a smooth and uninterrupted experience for both staff and customers.
How GoTab Sync Works:
GoTab Sync for Cloud and On Premises is designed to be user-kind and intuitive. When an internet disruption is detected, the system automatically switches to the on-premises mode.
Here’s a breakdown of the key features that make GoTab Sync stand out:
Full Tab sharing: GoTab maintains its shared tab functionality even when operating on-premises. This means that customers can continue to split bills and share tabs seamlessly,regardless of whether they are using fixed POS terminals,handheld devices,kiosks,or payment terminals.
Complete Payment Options: GoTab’s standalone payment terminals continue to process debit and credit card transactions, and cash drawers remain operational, ensuring that customers can pay for their orders even without internet connectivity.
Kitchen display System and Printer operations: Kitchen display systems (KDS) continue to receive and display orders from POS terminals, allowing kitchen staff to prepare orders efficiently. Operators can also bump tickets and print receipts as usual.
Automatic Detection: GoTab’s system automatically detects internet disruptions and notifies POS and KDS users with a banner alert. Operators can also proactively switch to on-premises mode if needed.
Local Storage: GoTab retains transaction records and other relevant data locally on the device,ensuring that ongoing transactions are not interrupted even during an internet outage. Automatic Syncing: Once internet connectivity is restored, GoTab automatically synchronizes locally stored data with the cloud, minimizing the risk of data loss and ensuring that all records are captured and accounted for.Benefits for Businesses:
GoTab Sync for Cloud and On premises offers numerous benefits for businesses, including:
Increased Operational Efficiency: By ensuring uninterrupted operations even during internet outages, GoTab Sync helps businesses maintain productivity and minimize downtime.
Enhanced Customer Experience: Customers can continue to enjoy a seamless ordering and checkout experience, even when the internet is down. This can lead to increased customer satisfaction and loyalty.
Reduced risk: GoTab Sync mitigates the risk of lost sales and revenue due to internet outages.
Peace of Mind: Knowing that their business can continue to operate even without internet access provides peace of mind for business owners.Real-World Applications:
Imagine a busy Friday night at a popular restaurant. Suddenly, the internet goes down. Without GoTab sync, the restaurant would be forced to halt all orders, leading to frustrated customers and lost revenue. But with GoTab Sync, the restaurant can seamlessly switch to on-premises mode, allowing them to continue serving customers without interruption.
Similarly, a concert venue could experience a power outage during a performance. With GoTab Sync,the venue can continue to process ticket sales and manage concessions even without internet access,ensuring a smooth and enjoyable experience for attendees.
The Future of GoTab Sync:
GoTab Sync for Cloud and On Premises is a game-changer for businesses that rely on internet connectivity. As technology continues to evolve, GoTab is committed to staying ahead of the curve and providing innovative solutions that meet the evolving needs of its customers.
GoTab Sync for Cloud and On Premises is currently available to select customers in the beta Test Programme through the end of February and for public release shortly thereafter. This new feature is poised to revolutionize the way businesses operate, ensuring that they can continue to serve their customers even when the internet goes down.
Keeping the Party Going: An Interview on GoTab Sync and Business Continuity
Time.news Editor: Tim, thanks for joining us today. GoTab Sync for Cloud and On Premises seems like a game-changer for businesses that rely on internet connectivity. Can you tell us more about the inspiration behind this new feature?
Tim McLaughlin, CEO and Co-Founder of GoTab: Absolutely. At GoTab, we’ve always been focused on providing our customers with the most seamless and reliable entertainment commerce platform possible. Our cloud-native architecture has been a huge asset, allowing for scalability and adaptability. However, we recognized that businesses, especially those in the hospitality and entertainment industries, can be particularly vulnerable to internet outages.
Time.news Editor: That makes sense. an internet outage can be incredibly disruptive for restaurants, bars, concert venues, and other businesses that rely on online ordering, payment processing, and real-time dialog. How does GoTab Sync address this challenge?
Tim McLaughlin: GoTab Sync for Cloud and On Premises is designed to provide that crucial business continuity. It allows our customers to seamlessly switch to an on-premises mode of operation in the event of an internet disruption.This means that even if the internet goes down, the system can continue to function, ensuring a smooth and uninterrupted experience for both staff and customers.
Time.news editor: Can you walk us through some of the key features that make GoTab Sync so effective?
Tim McLaughlin: Certainly. GoTab Sync maintains its shared tab functionality even when operating on-premises, so customers can continue to split bills seamlessly. Our standalone payment terminals continue to process debit and credit card transactions, and cash drawers remain operational. Kitchen display systems (KDS) continue to receive and display orders, and operators can manage tickets and print receipts as usual.
Time.news Editor: That’s notable. It sounds like gotab Sync ensures that businesses can continue to operate at full capacity even when faced with unexpected internet outages. What are some real-world examples of how this could benefit businesses?
Tim McLaughlin: Imagine a busy Friday night at a restaurant. Suddenly, the internet goes down. Without GoTab Sync, the restaurant would be forced to halt all orders, leading to frustrated customers and lost revenue. But with GoTab Sync, they can seamlessly switch to on-premises mode and continue serving customers without interruption.
Similarly, a concert venue could experience a power outage during a performance. With GoTab Sync, the venue can continue to process ticket sales and manage concessions, ensuring a smooth and enjoyable experience for attendees.
Time.news Editor: It’s clear that GoTab Sync offers important advantages for businesses. what are your thoughts on the future of this technology and its impact on the industry?
Tim McLaughlin: We believe GoTab Sync for Cloud and On Premises is a game-changer. As technology continues to evolve, businesses need solutions that can adapt to changing circumstances.
GoTab Sync provides that peace of mind, ensuring businesses can continue to serve their customers even when the internet goes down.
GoTab Sync for Cloud and On Premises is currently available to select customers in the beta Test Program through the end of February and for public release shortly thereafter.