The website and mobile app of the Indian Railway Catering and Tourism Corporation (IRCTC) was down on Thursday morning. Many users had also lodged complaints about this on social media and were not able to access this website at all. Even users were not able to book tickets. Users were quite upset due to this sudden outage. Even the mobile app became a victim of this outage and was closed.
Reason for IRCTC website being down
Talking about IRCTC, with its help users book tickets and also check the status of the ticket. Apart from this, train related facilities are also provided to the users by IRCTC. Clarifying on this, IRCTC said that the website was closed for maintenance activity. IRCTC had said that the website was closed as some maintenance work is going on on it. Users were being asked to try for ticketing after some time.
Problem occurred for the second time in December
The problem of IRCTC website being down has been reported for the second time in the month of December itself. During this time, IRCTC said that if any user wants to cancel his ticket, he can do so by calling customer care. If any user wants to cancel his ticket, he can call the customer care number (14646, 08044647999, 08035734999). Even if a user is facing any problem, he can ask for help from here. You can also get your ticket canceled by emailing ([email protected]). You can also follow this entire process.