Kazakhstan’s State Revenue Committee (SRC) has officially launched its new tax management system, ISNA, which includes the updated Taxpayer Account (ITIS KNP). Starting January 13,2025,taxpayers will receive essential documents such as notifications regarding tax debts,customs duties,and mandatory contributions exclusively through this new platform. The SRC emphasizes that these documents will not be available in the previous Taxpayers Cabinet, although users can still access their ancient notification logs. Comprehensive user guides are available on the SRC’s YouTube channel and within the system’s support section to assist taxpayers in navigating the new interface. For any inquiries, users are encouraged to reach out to the SRC’s support team.
Time.news Interview: A Discussion on Kazakhstan’s New Tax Management System ISNA with Expert Nurlan Baibazarov
Editor: Thank you for joining us today, Nurlan. with the launch of the new tax management system ISNA by kazakhstan’s State Revenue committee (SRC), we’re eager to understand its impact. Can you summarize what this system entails and why it is notable for taxpayers?
Nurlan Baibazarov: Absolutely. The ISNA system, which includes the updated Taxpayer Account (ITIS KNP), represents a ample modernization of Kazakhstan’s tax management approach. Starting January 13, 2025, all essential notifications regarding tax debts, customs duties, and mandatory contributions will be provided exclusively through this platform. This shift underscores the SRC’s commitment to improving tax management and digitalizing services to enhance efficiency and transparency.
Editor: That’s a noteworthy transition. Can you explain the main changes that taxpayers should expect with this new system?
Nurlan Baibazarov: Certainly. The key change is that notifications formerly available in the old Taxpayers Cabinet will no longer be accessible there.Instead, taxpayers must utilize the ISNA system to receive all thier essential documents moving forward. However, users can still access their previous notification logs, which ensures they can keep track of their tax history even as we adopt this new platform.
Editor: How can taxpayers prepare for these changes, and what resources does the SRC provide to assist them?
Nurlan Baibazarov: The SRC has taken proactive steps to support taxpayers during this transition. Comprehensive user guides are available on the SRC’s YouTube channel and within the support section of the ISNA system.These resources are designed to help users navigate the new interface smoothly. Additionally, for any questions or issues, users are encouraged to contact the SRC’s support team, which is a critical resource during this period of adjustment.
Editor: With the modernization of the tax system, what are some expected benefits for both the government and taxpayers?
Nurlan Baibazarov: The benefits are significant. For the government,improved digitalization allows for enhanced accuracy in tax reporting and collection,ultimately leading to better compliance and a decrease in tax audits. This aligns with recent calls from the President of Kazakhstan to optimize tax laws and reduce burdensome tax audits. For taxpayers, this means a more streamlined process, fewer hassles, and a clearer understanding of their tax obligations. Over time, this should foster a more favorable surroundings for domestic production and economic growth.
Editor: Given the emphasis on reducing tax exemptions and improving efficiency, how do you foresee ISNA influencing behavior among taxpayers?
Nurlan Baibazarov: ISNA provides a clear and transparent view of tax liabilities, which is highly likely to encourage more responsible tax behavior among users. By ensuring that notifications and payment reminders are easily accessible, it reduces the chances of tax debts accumulating unnoticed. Moreover, as the tax landscape evolves with focused efforts to reduce exemptions—up to 20% as set by the Head of state—there is an anticipated sense of accountability among taxpayers. This should create healthier dynamics between the tax authority and taxpayers, fostering a culture of compliance.
Editor: In light of these developments, what advice would you give to businesses preparing for this transition?
Nurlan Baibazarov: Businesses should start engaging with the ISNA system as soon as possible. Familiarizing themselves with the platform will be crucial, as it affects how they manage their tax responsibilities. They should take full advantage of the educational resources provided by the SRC to ensure they comprehend the functionalities of ISNA. Additionally, establishing a direct line of communication with the SRC’s support team can preemptively address any potential challenges, ensuring a smoother transition into the new system.
Editor: Thank you for your insights, Nurlan. The ISNA system indeed appears to be a pivotal development in Kazakhstan’s taxation framework, and we’re eager to see how it unfolds in practice.
Nurlan Baibazarov: Thank you for having me.The future looks promising with these advancements, and I encourage all taxpayers to embrace this change for a more efficient tax experience.