2024-10-08 04:10:53
New Delhi: People’s anger against Ola Electric‘s e-scooter is increasing. The company not handling the complaints properly is causing problems for the customers. Therefore customers are turning to the Central Consumer Protection Authority (CCPA). In view of these complaints, CPPA has issued a show cause notice to EV company Ola Electric run by Bhavish Aggarwal.
Why was the notice issued?
“The Central Consumer Protection Authority has issued a show cause notice for alleged violation of consumer rights, misleading advertising and unfair trade practices,” the company said in a statement on Monday. CCPA has given the company 15 days to respond to the show cause notice. There are reports in the media that more than 10,000 customer complaints have been received against the company.
Shares fell on Monday
Ola Electric Mobility founder and CEO Bhavish Aggarwal and standup comedian Kunal Kamra have had a heated exchange on X (formerly Twitter). After this, its shares fell 8% to Rs 90.82 on BSE on Monday. Their dispute centered on service issues related to Ola Electric’s scooters. The confrontation started when Kamra shared a post with a picture of an Ola dealership with several Ola scooters parked outside gathering dust. Kamra’s post went further when he tagged Road Transport and Highways Minister Nitin Gadkari and asked, ‘Is this how Indians will use EVs?’ He also involved the Department of Consumer Affairs, asking them ‘Any answer?’ Asked for input with. Furthermore, he encouraged anyone with Ola Electric-related issues to share their experiences in the comments.
This allegation was made against Kamra
In response, Agarwal accused Kamra of ‘paid tweeting’. Challenged them with: ‘Since you care so much about @kunalkamra88, come help us! I will give you more money than you earn from this tweet or your failed comedy career. He urged Kamra to stay quiet and let the company focus on resolving issues for genuine customers, and stressed, ‘We are rapidly expanding our service network and will clear the backlog soon.’
Shares have fallen 43 percent
Currently, there is a lot of pressure on Ola Electric shares, which have fallen 43% from their all-time high of Rs 157.5. It opened at Rs 99.06 on BSE on Monday. In the high it went up to Rs 99.99 and in the low it went up to Rs 89.71. At the time of market closing, its shares closed at Rs 90.82. This is 8.31 percent lower than the day before.