Pretoria: Petrol Attendant’s Kindness Changes Woman’s Life

by ethan.brook News Editor

PRETORIA, South Africa – A routine trip to a Pretoria petrol station transformed into an extraordinary stroke of luck for Tembeka Sonkwele, who won a brand-fresh Mini Cooper worth over R500,000 thanks to the kindness of a BP petrol attendant. The story, which unfolded over the past two years, highlights the profound impact a compact act of compassion can have, and culminated in a recognition ceremony on Thursday, March 5, 2026.

Benson Laka, a petrol attendant at BP Winmore in Moreleta Park, noticed Sonkwele was visibly distressed when she stopped to fill her tank in 2024. She had recently lost her job and was uncertain if she even had sufficient funds to pay for the petrol, according to reports. Laka, who says he makes a point of assessing a customer’s emotional state before interacting with them, took the initiative to enroll her in Nedbank’s Greenbacks Rewards programme and swiped her card, unknowingly entering her into a competition.

An Act of Kindness Rewarded

Sonkwele’s luck changed dramatically when she received notification that she had won the grand prize: a Mini Cooper. The win is a testament to Laka’s attentiveness and a reminder of the power of human connection. On Thursday, Sonkwele returned to BP Winmore, accompanied by a team from Nedbank, to formally acknowledge Laka’s role in her good fortune.

Nedbank presented Laka with a cheque for R20,000, with R10,000 specifically earmarked for his children’s education. BP, Laka’s employer, contributed an additional R5,000 in recognition of his exceptional service and empathy. The awards were presented during a ceremony at the petrol station, marking a joyous occasion for all involved.

Beyond the Car: A Ripple Effect of Positivity

The story has resonated widely, sparking conversations about the importance of kindness and the potential for small gestures to develop a significant difference in someone’s life. The incident has also brought attention to the often-overlooked contributions of petrol attendants and other frontline workers.

“It was sometime in 2024, and Sonkwele, who is a resident of Pretoria East, had just lost her job,” Briefly.co.za reported. The timing of Laka’s kindness was particularly impactful, offering a glimmer of hope during a difficult period for Sonkwele.

Recognition for Laka’s Empathetic Approach

Laka’s actions have been widely praised, with many commending his ability to recognize and respond to a customer’s emotional needs. His employer, BP, has also expressed pride in his commitment to customer service. The company’s additional contribution underscores its commitment to recognizing and rewarding employees who go above and beyond.

According to IOL, the reunion between Laka and Sonkwele on March 5, 2026, was a moving experience for all present. The event served as a powerful reminder that even small acts of kindness can have a lasting impact.

The story of Benson Laka and Tembeka Sonkwele is a heartwarming example of how a simple act of kindness can ripple outwards, creating positive change and offering hope to those in need. It’s a story that reminds us all of the importance of empathy and the power of human connection.

Nedbank has not yet announced any further initiatives stemming from this event, but representatives indicated they are exploring ways to further support employees who demonstrate exceptional customer service. Readers interested in sharing their own stories of kindness are encouraged to do so on social media using the hashtag #KindnessMatters.

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