Want cancel your Plan Telcel? We give you the step by step without waiting in lines to switch to a prepaid line.
After Telcel was exposed on networks because its plans to data is consumed faster than normalmany users have shown their dissatisfaction with the telephone company.
The annoyance of customers is so great that some are already thinking about changing their line to prepaid and thus avoid spending money all the time with Telcel’s new policy.
If you are one of those who have decided to cancel your Telcel mobile data plan and you don’t know how to do it, here we give you a tutorial that will help you a lot.
Step by step to cancel a Telcel Plan
He step by step to cancel your Telcel Planwithout waiting in lines and switch to a prepaid line, you need to comply with the following requirements:
- Having completed the established mandatory period
- If you have purchased equipment with Telcel, it must be paid in full
- Not having any type of debt
Man using his cell phone (Unsplash)
If you comply with all these points, you can cancel your Telcel Plan in the following way:
- Call the Telcel Call Center toll-free by dialing *111
- Start the cancellation process by providing your phone number
- Follow the process of canceling your Telcel mobile data plan
In the event that you have not complied with the mandatory deadline established in your contract with Telcel and you want to terminate it immediately, you must pay.
Se will charge you 20% of the monthly payment for each remaining month so that your mandatory period ends.
This policy applies to those Telcel postpaid plans contracted from 2017 and 2019.
This is how you can switch to a prepaid line after canceling your Telcel Plan
If you want to move to one prepaid line after cancel your Telcel Plan and keep your number, there are two ways to do it.
The first is that when canceling with Telcel you request that your line be changed to a prepaid plan, thus you will keep your same number with said company.
However, if your intention is to change telephone service companies, you must do the portability to have your number released from Telcel.
Woman using a cell phone (Unsplash)