The same day the malfunction was detected and the publication was instantly removed; Ther was no exposure of participants’ passwords or financial data
The issue occurred during the publication of the research results on November 29,2024,when sensitive information was accidentally exposed
OR Central Bank of Brazil announced a security incident that resulted in the leak of the personal data of 1,500 people who participated in the survey entitled “Brazilians and their habits in using payment methods”. The problem occurred during the publication of the research results, carried out on November 29, 2024, when sensitive information was accidentally discovered. The flaw was discovered the same day and the post was immediately removed. The data disclosed included information such as name, address, telephone number, gender, ethnicity, age, education, marital status, income level and employment status, and also answers to other research questions. Importantly, there was no exposure of participants’ passwords or financial data. The Central Bank has undertaken to notify interested parties via correspondence.

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The Central Bank has also issued a warning for participants to be vigilant about possible fraud attempts, especially if they receive calls mentioning their habits of using payment methods. Even though the note did not specify the source of the error, the BC assured that the corrective measures were implemented in accordance with the General Data Protection Law (LGPD). The situation highlights the importance of information security and the need for financial institutions to adopt rigorous practices to protect their users’ personal data.
Posted by Sarah Paula
*Report produced with the help of artificial intelligence