2024-03-24 09:22:19
A family from Southampton, UK, were looking forward to their first family trip to Egypt, but their expectations were dashed by a serious passport service error. For three-year-old daughter Daya, who had not yet experienced international travel due to the COVID-19 pandemic, this must have been a special and exciting event.
The Telegraph writes about this.
However, their plans were put in jeopardy when Jasmine Basi discovered that her daughter’s passport had been mistakenly pasted with a photograph of another child. Instead of Dai’s image, a photo of an Asian girl between 7 and 12 years old appeared, which caused shock and bewilderment in the woman.
A family that spent significant amounts of money on a holiday in Sharm el-Sheikh found itself in a difficult situation. For Daya, this was not just a trip, but an opportunity to experience the world outside the UK for the first time. Now it was unclear whether the family would be able to travel, and Dai herself felt frustrated and anxious.
Jasmine called the incident a “massive security breach” and demanded an explanation from the passport service. Despite numerous attempts to contact the institution, no apology or explanation was forthcoming.
A passport service employee said that work is underway to resolve the conflict and replace the passport. We hope that the family will be able to solve this problem and go on vacation, which they have been planning and waiting for so long.
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