2024-03-13 20:08:15
The fraud would represent 200 million euros in lost revenue per year for SNCF Voyageurs, the equivalent of 25 new regional trains. AFP / CHRISTOPHE ARCHAMBAULT
THE CHEKING PROCESS – Many train or metro users denounce unjustified fines from controllers. Financial incentives are singled out.
The affair had caused a lot of ink to flow. At the beginning of March, the passenger of a TGV Inouï was fined 270 euros for having exchanged his second class seat with another traveler, holder of a first class ticket. Convinced of his good faith, the 25-year-old traveler, holder of an SNCF subscription, made a virulent rant on social networks. He ended up getting his fine refunded and an apology from the railway company. According to The Parisiancet “overzealous” of the crew chiefs owes nothing to chance: the SNCF controllers, like those of the RATP, would receive profit-sharing, or even bonuses on the fines paid by users. Still according to daily life, these systems “would incite” agents to issue fines at all costs, even if it sometimes means lacking discernment. What is really happening on the ground?
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#controllers #commission #fines