“The pandemic event allows us to draw many lessons. As a communicator and as a manager. First of all there is the role that internal communication has assumed, which has become crucial in the management of complex organizations distributed globally. Then there is the change that has involved the communication of our leaders within the organization, what we call ‘Leadership communication’. We moved from a more traditional communication to a communication based on tools previously considered complementary such as the internal social network, digital conference call, Intranet, digital video “. Thus Biagio Oppi, Head of Corporate Communication & Media Relations at Alfasigma, on the occasion at the heart of the reflection, the mark left by the pandemic on the choices and strategies of companies, the lessons learned, the critical issues that remain and the work still to be done.

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