2024-03-26 06:31:01
According to the new regional study by Multitrabajos, the leading employment portal in Latin America, called AI at work, how useful is it?In the country, 36% of Ecuadorians use Artificial Intelligence in their daily tasks, also, 56% consider that this implementation is useful and 91% responded that in the future the use of AI will be more common in work tasks.
What is happening with the use of AI in other countries in the region? 36% of Chilean workers use AI at work; 32% from Panama and 31% from Argentina. On the other hand, Peru qualifies as the country that uses AI the most at work with 49%.
AI at work, how useful is it? It is a regional study of Multijobs carried out on workers and HR specialists. 21,964 people participated in the study: 7,927 from Ecuador, 3,158 from Argentina, 3,754 from Chile, 2,622 from Panama and 4,503 from Peru. The research explores how the use of Artificial Intelligence is incorporated into the daily tasks of talent in general and Human Resources professionals in particular, what are its challenges and what are its benefits.
How do Ecuadorian talents incorporate Artificial Intelligence into their tasks? 36% to automate repetitive tasks, another 36% to ask questions about daily concerns; 28% to improve interaction with digital environments; and 27% to solve everyday problems.
Although only 36% of those surveyed in Ecuador made use of AI in their work, 56% found its incorporation into their daily tasks useful. The trend is repeated in the rest of the countries in the region.
The frequency with which Ecuadorians use artificial intelligence in their work is 33% almost every day; 29% once a week; 27% daily and 11% once a month.
Those who stated that they did not incorporate AI at work expressed that they did not do so because: their organizations do not allow it (35%); they like to do their jobs without the incorporation of Artificial Intelligence (28%); they cannot get used to it (17%); because they do not consider it necessary (16%) and (9%) because they do not get along well with technology.
When it comes to the benefits of using AI at work, 45% consider that it saves time; 37% who speed up tasks; 31% who automate repetitive tasks; and that information can be accessed quickly; 27% that provides greater efficiency; 26% optimize processes; 19% that complex data can be analyzed and that it reduces human errors; 15% that enhances content innovation; a 14% reduction in operating expenses; 13% that personalize services; 8% that do things that humans cannot and that distinguish themselves from the competition.
What about the challenges? 35% consider the main challenge that talents do not lose their jobs; 30% not depending 100% on AI; 24% data security; 23% have the necessary resources for the implementation of AI; 21% maintain human judgment when performing tasks; 16% that talents do not become automatons; 14% that teams understand and know how to use AI; 13% the loss of work productivity due to using AI; another 13% limitations on human creativity; 12% integration into existing systems and processes; 10% the need for the data to be accurate and not biased for the AI to work well; 9% resistance to change on the part of talents and organizations; 7% that talents cannot get used to.
And, what are the disadvantages of using Artificial Intelligence in work tasks? The loss of jobs (42%); dependence on AI (35%); the lack of empathy, understanding and human intuition (26%); errors due to lack of information (25%); limited interaction (19%); difficulty in making ethical decisions (17%); the costs of implementing and maintaining AI (16%); Depersonalization of customer service (13%); algorithmic biases that can lead to discriminatory or unfair decisions (10%).
When asked about the future of AI, 91% respond that they believe its use in work tasks will be more common. When asked if Artificial Intelligence is going to replace human work, 52% consider it so.
44% of Human Resources specialists use AI to create search ads
54% of HR experts consider that the use of AI is useful, on the other hand, 38% believe that the use of Artificial Intelligence is useful, but depending on what it is used for and finally 8% consider that It is not useful. This means that 92% have a positive perception of its usefulness.
Although the majority of Human Resources professionals consider Artificial Intelligence to be useful, at the moment, only 43% use it in the talent recruitment or selection process. A similar trend is repeated in the rest of the region: in Peru 44%; in Chile 35%; In Argentina 31% and in Panama 27%.
Among the main activities for which Human Resources specialists use AI are: the creation of search notices (44%); to optimize the search for candidates (40%); to analyze resumes or profiles (36%); to plan the interview of the candidates (30%); to put together an analysis of the candidates (28%); to select candidates (19%).
In Ecuador, 94% of Human Resources professionals believe that the use of AI will be more common in the future. The trend is repeated in the rest of the region: in Peru and Chile, 95% consider it this way; ; in Argentina and Panama 93%.
Fuente: Radio Huancavilca